Team Leader

4 days ago


Dubai, United Arab Emirates Cartier Full time

Reference Code: 100448**Team Leader - Operations**:

- Dubai, DU, AE- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**MAIN PURPOSE**

The Operations Team Leader contributes to the overall commercial success of the boutique by upholding Maison compliance and achieving operational excellence. In a highly dynamic and collaborative environment, the Operations Team Leader is responsible for overseeing and elevating the back-of-house operations of the boutique, ensuring a blend of efficiency, compliance, and excellence in line with Cartier’s global standards. He is directly in charge of managing and developing the back-of-house team.

**KEY RESPONSIBILITIES**

**Operations management and compliance**
- Supervise workflows encompassing stock management, inventory control, and shipping/receiving
- Oversee proper movement of products in/out of the boutique including, but not limited to shipments, transfers, consignments, and movement throughout the boutique while maintaining quality control and preventing stock losses
- Consistently demonstrate and enforce excellent care and proper product handling; ensure appropriate packing, shipping, and receiving procedures are maintained particularly for high-end creations
- Ensure proper understanding and execution of all Maison policies and procedures within the boutique, lead, and foster compliance among the broader team through influence and training
- Lead overall success of boutique audits; implement and execute action plans

**Process optimization**
- Evaluate and refine operational processes for continuous improvement
- Proactively introducing innovative tools and methodologies to enhance efficiencies
- Implement feedback from stakeholders to enhance processes (Cartier Retail Management, Richemont’s teams, Auditors)

**Team management and development**
- Manage BOH team and ensure daily feedback and coaching on the spot
- Monitor team performance, aligning with the individuals KPI’s, the boutique goals and strategy
- Identify and address training needs, facilitating learning opportunities and focusing on the team’s development
- Resolve interpersonal conflicts ensuring team harmony

**Collaboration & Alert**
- Responsible to raise/highlight suspicious behaviour and/or fraudulent activity
- Foster collaboration between back-of-house teams and the broader team
- Update management on operational topics and initiatives
- Key user of new operational tools and rollouts as needed: collaborate with Office Operations Teams and/or corporate teams on testing, sharing feedback, in-boutique training, and driving adoption

**Reporting & Documentation**
- Maintain records and reporting on relevant operational metrics
- Analyse data for operational insights and improvement opportunities
- Update and manage operational documentation for the boutique
- Responsible to provide monthly, quarterly & yearly report to the Boutique Management

**JOB PROFILE**:
**Required experience**:

- Bachelor’s degree in Business Administration, Management, Operations, or related fields
- Minimum experience in a supervisory role, preferably in luxury retail
- Proven expertise in process optimization and operational excellence
- Familiarity with compliance standards and audit

**Skills / abilities**:

- Leadership and team management prowess
- Organizational and multitasking capabilities
- Analytical and problem-solving mindset
- Strong grasp of Luxury Retail operations
- Emphasis on detail and compliance
- Excellent written/verbal English language skills along with strong interpersonal and communications skills.
- Expert Microsoft Office Suite proficiency (Excel, PowerPoint, Outlook), and Power BI familiarity
- Ability to work in a fast-paced, high-energy, and high-volume workspace.


  • Team Leader

    2 days ago


    Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time

    **Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...

  • Team Leader

    3 weeks ago


    Dubai, United Arab Emirates Souq Al Madina Spare Trading LLC Full time

    We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...

  • Team Leader

    4 weeks ago


    Dubai, United Arab Emirates DNQ Cleaning Services Full time

    We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...

  • Team Leader

    4 weeks ago


    Dubai, United Arab Emirates Nism Best Ever Cleaning Service Full time

    We are looking for a team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works...

  • Team Leader

    3 weeks ago


    Dubai, United Arab Emirates Al Azber Business Solutions Full time

    We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...

  • Team Leader

    4 weeks ago


    Dubai, United Arab Emirates Afag Global Full time

    We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...

  • Team Leader

    2 weeks ago


    Dubai, United Arab Emirates AL NISM EVER BUSINESS SOLUTIONS Full time

    We are looking for a team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works...

  • Team Leader

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Souq Al Madina Spare Trading LLC Full time

    We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization's objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that...

  • Team Leader

    4 weeks ago


    Dubai, United Arab Emirates Signa Star Corporation LLC. Full time

    We are looking for an experienced, self-driven and motivated Team Leader to join our team! As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding and motivating various company's teams. **Team Leader duties and responsibilities** - Set clear team goals and KPIs - Delegate tasks and set project deadlines -...

  • Team Leader

    4 weeks ago


    Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time

    **Job description** Looking for a Team Leader, with 2-3 years of experience being a Barista and a Team Leader. Has expertise in Coffee and Customer Service. Can manage a small Cafe Shop. Can join immediately.

  • Team Leader

    3 weeks ago


    Dubai, United Arab Emirates Al Tqaseem Group Full time

    **We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales.** **Team Leader Responsibilities**: - Managing the day-to-day activities of the team. - Motivating the team to achieve organizational goals. - Developing and implementing a...

  • Team Leader

    4 weeks ago


    Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time

    **Job description** Looking for a Team Leader, with 2-3 years of experience being a Barista and a Team Leader. Has expertise in Coffee and Customer Service. Can manage a small Cafe Shop. Excellent in Computer Skills. With Strong Personality. Can join immediately.


  • Dubai, United Arab Emirates Finance solutions Full time

    **Team Leaders / Assistant Team Leader **for sales of **Banking Products: Credit Cards** - Attractive Salary and Variable Structure - Professional work environment - progressive, well managed organization - Prior experience in Banking preferred - Good Sales, interpersonal skills and positive attitude required - Salary Upto AED 8000+ Incentives - Job Location...

  • Team Leader

    3 weeks ago


    Dubai, United Arab Emirates Isaac Financial Broker Co. L.L.C. Full time

    **WALK IN INTERVIEW** Title: Join Our Team as a Dynamic Team Leader - Isaac Financial Brokerage Co LLC **Company**:Isaac Financial Brokerage Co LLC **Position**: Team Leader Interview **Dates**:April 16th, 17th, & 18th, 2024 **Interview Times**: 10:00 am to 1:00 pm & 2:00 pm to 4:00 pm **Language Requirements**: English & Hindi **Description**:Are you a...

  • Team Leader

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time

    Job descriptionLooking for a Team Leader, with 2-3 years of experience being a Barista and a Team Leader.Has expertise in Coffee and Customer Service.Can manage a small Cafe Shop.Can join immediately.

  • Team Leader

    4 weeks ago


    Dubai, United Arab Emirates White & Hall Buffet & Restaurant Full time

    We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team...

  • Team Leader

    2 weeks ago


    Dubai, United Arab Emirates Cambridge Educational Institute Full time

    The sales team leader is responsible for providing quality and efficient sales through daily management of a team of employees. Team leader will also lead, coach and motivate sales team to deliver departmental KPI’s, targets and objectives. Team leader should be focused on helping team to build necessary skills and knowledge for better customer service....

  • Team Leader

    2 weeks ago


    Dubai, United Arab Emirates First Global Force Full time

    Minimum 1-year experience in managing large teams in retail banking sales as a team leader in the U.A.E. - Ability to handle work pressure and not crack easily - Exceptional market knowledge and customer base **Salary**: AED4,000.00 - AED8,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work...

  • Team Leader

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Light House Technology Full time

    Position :Team LeaderJob briefWe are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis.As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be...

  • Team Leader

    2 weeks ago


    Dubai, Dubai, United Arab Emirates GCH HR CONSULTANCY Full time

    **Job title: Team Leader Telesales**Job Types: Fulltime, Permanent, Direct HireArabic Speakers are encouraging to apply.Job Location: Dubai, United Arab EmiratesJob Brief The telesales team leader is the staff whose role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call...