Account Manager-it Outsourcing and Managed Services

24 hours ago


Dubai, United Arab Emirates Computer Network Systems Full time

Company Description

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

**Job Description**:
The job holder will be responsible for selling ITO & Managed Services solutions. He/she will be required to protect CNS interest, plan and forecast business from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from CNS to prospective customers. UAE Experience is a must.

**Responsibilities**:
**Protect CNS Interest**:

- Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers
- It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives
- Professional representation of the company core values
- Comply to ISO within the company

**Plan and Forecast service deals from Prospective Customers**:

- Be aware and updated of business trends and market changes
- Establish a professional consultative relationship with the client, up to the C-level by developing a core understanding of the unique business needs
- Have knowledge of competitors in account to strategically position CNS's products and services better
- Ability to sell ITO & Managed Services
- Prepare a list of prospective customers and services expected to finalize within the same financial year
- Create and drive accurate sales pipeline with accurate account revenue forecasting
- Achieve the Target through the planned and forecasted prospects
- Negotiate and win service orders from the customers those create a financial profit to CNS

**Responsible for Achieving Yearly Quota**:

- Achieve yearly and quarterly Target assigned by Sales Manager
- Responsibility for winning service orders
- Total coverage of assigned market segments, and increase the company’s market share in such segment
- Develop new accounts
- Enhancing customer satisfaction and ability to build long-term relationship
- Good knowledge of customer requirements and behaviour
- Good technical knowledge of the products and services offered by the company
- Ensure that all escalation process is in use, if required
- Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals
- Supporting Collection and Contract Teams

**Propose Technical and Commercial Solutions from CNS to the Prospective Customers**:

- Professionally represent the company
- Align with principal partners
- Ensuring proposals or any other information is prepared accurately and submitted properly
- Propose solutions based on added values rather than on price

**Qualifications**:
University or Bachelor's degree

Additional Information


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