![Ain Al Shams](https://media.trabajo.org/img/noimg.jpg)
E-commerce Executive
3 weeks ago
**Responsibilities**
- Demonstrate a dedicated customer service mindset and skills.
- Independently handle pre-sale, in-sale, and after-sale inquiries.
- Manage communication channels, ensuring timely feedback.
- Collaborate with other teams to resolve issues.
**Order Management**:
- Oversee operational processes related to order management.
- Execute tasks such as order confirmation, shipping, and tracking.
- Organize and analyze order data efficiently.
**Administrative Proficiency**:
- Utilize office software (Excel, Word, PowerPoint) proficiently.
- Maintain proper records and documentation.
**Organizational and Coordination Skills**:
- Possess strong organizational and coordination skills.
- Complete assigned tasks in a timely manner.
- Collect user feedback and competitor information to enhance service level.
**Requirements**:
- Bachelor's degree in business, marketing, or a related field is preferred.
- Proven experience in sales, preferably in the automotive or diagnostic tools industry.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Customer-focused with a passion for providing exceptional service.
- Good technical aptitude and ability to understand and explain complex products.
- Proficiency in using sales CRM software and other sales-related tools.
- UAE valid driving license is added advantage.
**Salary**: AED3,000.00 - AED4,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
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