E-commerce and Social Media Executive
3 months ago
**Key Responsibilities**:
**E-commerce**:
- **Platform Management**: Oversee day-to-day operations of the company’s e-commerce platforms to ensure seamless customer experience.
- **Product Listings**: Manage product listings, descriptions, pricing, and images to ensure they are accurate, compelling, and optimized for search engines (SEO).
- **Order Management**: Monitor and manage the order fulfillment process, ensuring timely and accurate delivery of products.
- **Sales Optimization**: Analyze sales data to identify trends, improve product performance, and maximize online sales opportunities.
- **Customer Support**: Handle customer queries related to online purchases and resolve any issues that arise during the transaction process.
- **Promotional Campaigns**: Collaborate with the marketing team to develop and implement promotional offers, discount campaigns, and online marketing strategies.
- **Analytics**: Use Google Analytics and other tracking tools to monitor website performance, user behavior, and conversion rates, and suggest improvements.
**Social Media**:
- **Content Creation**:
- **Community Management**: Monitor, respond to, and engage with followers on social media, building and nurturing a loyal community.
- **Campaign Management**: Plan and execute paid and organic social media campaigns to increase brand awareness, engagement, and traffic to the e-commerce website.
- **Social Media Strategy**: Develop and implement social media strategies aligned with the overall marketing objectives to grow the brand’s online presence.
- **Influencer Partnerships**: Identify and collaborate with social media influencers to amplify campaigns and reach a wider audience.
- **Analytics & Reporting**: Track and analyze key social media metrics (engagement, growth, ROI), using insights to optimize future strategies.
- **Qualifications**:
- **Education**: Bachelor’s degree in Marketing, Business, Communications, or a related field.
- **Experience**: 2+ years of experience in e-commerce management and social media marketing in UAE, preferably in Perfume industry.
- **Skills**:
- Proficiency in e-commerce platforms
- Strong understanding of social media platforms, trends, and best practices.
- Knowledge of SEO, SEM, and paid advertising on social media (Facebook Ads, Instagram Ads, Google Ads).
- Excellent communication skills, including copywriting and creative storytelling.
- Experience with social media management tools
- Strong analytical skills, with the ability to interpret data and make actionable recommendations.
- Basic knowledge of design tools (Canva, Photoshop) for content creation is a plus.
- **Personal Attributes**:
- Creative thinker with a passion for e-commerce and social media.
- Ability to work independently and manage multiple projects simultaneously.
- Detail-oriented and able to meet deadlines in a fast-paced environment.
- Strong problem-solving and customer service skills.
Pay: From AED5,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- E-Commerece & Social Media in UAE: 2 years (required)
**Language**:
- English (required)
License/Certification:
- Certificate (required)
Application Deadline: 14/10/2024
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