Guest Experience Agent

2 weeks ago


Dubai, United Arab Emirates One&Only Royal Mirage Full time

Guest Experience Agent
(14515)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a **Guest Experience Agent** to join our Rooms team at **One&Only Royal Mirage** Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success, and your role goes beyond developing potential relationships where you will be responsible for acting like a Lobby Ambassador by ensuring that all guests’ expectations are met, and exceeded, throughout their stay at the resort.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.


  • Guest Experience Agent

    4 months ago


    Dubai, United Arab Emirates Holiday Inn Full time

    **GUEST EXPERIENCE AGENT** **ABOUT US** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime....

  • Guest Experience Agent

    7 months ago


    Dubai, United Arab Emirates Jobsite Direct Full time

    **JOB DESCRIPTION**: **About Four Seasons Hotel DIFC** **JOIN OUR TEAM**: - Work with a team that boasts of employee diversity of 40+ nationalities and which is built on mutual respect, collaboration, excellent service. - Four Seasons provides employees with the same level of care that we expect to be shared with our guests. - Four Seasons have been ranked...

  • Agent, Quality

    7 months ago


    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Agent, Quality & Guest Experience (11287) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

  • Guest Experience Agent

    7 months ago


    Dubai, United Arab Emirates Wasta Hr Consultancy and Recruitment Full time

    As a Guest Experience Agent for a 4-star hotel, you will be dedicated to ensuring that each guest enjoys a memorable and personalized stay from the moment they arrive until the time they depart. Your primary focus will be on providing exceptional service and creating unforgettable experiences tailored to each guest's needs and preferences. We are seeking a...

  • Guest Service Agent

    7 months ago


    Dubai, United Arab Emirates Royal Central Hotel Full time

    As Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **Responsibilities**: - Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. - Coordinate with...

  • Guest Service Agent

    3 days ago


    Dubai, United Arab Emirates MILLENNIUM CENTRAL DOWNTOWN Full time

    Guest Service Agents **communicate with guests looking to make or cancel hotel reservations**. They greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information. Guest Service Agents coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements. Arabic Speker - Advantange Opera...

  • Guest Service Agent

    7 months ago


    Dubai, United Arab Emirates GRAND EXCELSIOR HOTEL DEIRA Full time

    **Essential Functions**: The Guest Service Agent will be able to check-in, check-out Guests and cashiering. **Supportive Functions**: Agent must be familiar with reservations system and equipment. Rate structure and special packages including D.C.S., Set, T/A, A/L Discounts, Rates, Room types, all applicable coding honey moon, Packages, Travel vouchers,...

  • Guest Service Agent

    7 months ago


    Dubai, United Arab Emirates STARZONE SUITE Full time

    We are looking for a friendly and customer-oriented Guest Service Agent who will be responsible for providing exceptional service to our guests. In this role, you will be the first point of contact for our guests and will be responsible for answering their inquiries, resolving complaints, and ensuring their overall satisfaction. **Guest Service Agent duties...

  • Guest Service Agent

    10 hours ago


    Dubai, United Arab Emirates Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    8 months ago


    Dubai, United Arab Emirates Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    7 months ago


    Dubai, United Arab Emirates Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Services Agent

    8 months ago


    Dubai, United Arab Emirates MINOR Hotels Full time

    The Guest Service Agent is a key representative of our hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. He/she must have a friendly, outgoing personality and genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider,...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** Welcome Experience Agent /Guest Experience Expert **Job Number** 23204109 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...


  • Dubai, United Arab Emirates ECOS Dubai Hotel, Al Furjan, Dubai Full time

    **Female Guest Service Agent** **Location**: ECOS Dubai Hotel, Al Furjan, Dubai **Position**: Guest Service Agent **About Us**: At ECOS Dubai Hotel, we are passionate about delivering exceptional guest experiences. Situated in the vibrant Al Furjan area, our hotel is dedicated to excellence in hospitality. We are currently seeking a motivated and...

  • Guest Service Agent

    4 months ago


    Dubai, United Arab Emirates Align Staffing Solutions Full time

    We are currently hiring for **Guest Reservation Agent** for one of prestigious resort in UAE. **Requirement** - Minimum 1 years experience as receptionist in any 5 star hotel across GCC. - **Knowledge & previously worked in Opera Software is mandatory.**: - Customer centric approach - Fluency in speaking in Arabic language will be an added...

  • Guest Service Agent

    7 months ago


    Dubai, United Arab Emirates Grandeur Hotel Full time

    As a Guest Service Agent your roles is to be responsible and provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. - Welcome guests upon their arrival and assign rooms - Perform all check-in and check-out tasks - Manage online and phone reservations - Provide information about hotel,...


  • Dubai, United Arab Emirates flora inn hotel Full time

    _**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to...

  • Guest Service Agent

    9 months ago


    Dubai, United Arab Emirates FLORA INN HOTEL DUBAI a For Full time

    Service agents in this industry perform a variety of tasks depending on the services they provide to the guest, the size of the property they oversee, and its location. Here are some tasks a guest service agent may be responsible for: - welcoming guests as they arrive at the property and making a positive first impression - checking guests in, issuing keys...

  • Guest Service Agent

    3 days ago


    Dubai, United Arab Emirates flora inn hotel Full time

    _**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to...

  • Guest Service Agent

    4 days ago


    Dubai, United Arab Emirates flora inn hotel Full time

    _**As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks to...