Trainee - Customer Care Advisor
2 weeks ago
As a Customer Care Advisor at Emirates NBD, your role is to
Provide exceptional customer service, addressing inquiries and concerns, promoting banking products and services, and ensuring overall customer satisfaction while adhering to banking regulations and policies. To provide consistently an excellent service to all customers for their banking needs. The objective is to improve customer profitability and loyalty to the bank through such service.
On a day-to-day basis, you will
- Providing excellent customer service by assisting customers with inquiries, transactions, and problem resolution.
- Educating customers about banking products and services to meet their financial needs.
- Identifying sales opportunities and cross-selling banking products, such as loans, credit cards, and investment accounts.
- Resolving customer complaints and issues in a timely and professional manner.
- Adhering to banking regulations and procedures to ensure compliance and security.
- Maintaining a clean and organized work environment within the branch.
- Collaborating with other team members to achieve branch goals and objectives.
- Participating in training and development programs to enhance knowledge of banking products, services, and procedures.
- Upholding a high standard of professionalism and integrity in all interactions with customers and colleagues.
To be successful in this role, you will need the following skills and experience
- Hold a bachelors' degree or equivalent (Any Specialization)
- General awareness of banking segment
- Excellent interpersonal skills
- Attention to detail.
- Problem solving
What we offer you
- Competitive salary package
- Strong emphasis on work-life balance and wellbeing across the bank
- Preferential banking facilities for employees
- Generous annual leave entitlement and Private Healthcare
- World-class Learning & Development platform and career development
-
Customer Care Advisor
1 month ago
UAE, United Arab Emirates Emirates NBD Full timeThe job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs. The role requires the job holder to provide customers with information on financial products and services and also explore opportunities for cross-selling during customer interactions. The job holder...
-
Fashion Shopping Advisor
4 weeks ago
UAE, United Arab Emirates CP UAE Full timeFashion Advisor - Job Description Maximize selling the “Fashion Look” based on Customer Preferences/Personality from among the four Brands. Recommending brands and styles of clothing, shoes, handbags, and accessories based on customer needs. Give personal shopping and styling experience to frequent and loyal customers from existing store...
-
Trainer - Learning & Development
4 weeks ago
UAE, United Arab Emirates flydubai Full timeTrainer - Learning & Development - 24000002 - United Arab Emirates- Closing Date: Jan 31st 2024This role is responsible for customer service, induction, personal development and other related soft skill training programs targeting staff across the flydubai network. This includes, but is not limited to, delivering of training programs, evaluation/assessment...
-
Oss Associate
1 week ago
UAE, United Arab Emirates du Full time1. Job details- Entity- du- Band- Band 5- Job- OSS Associate- Job Code- 106.102- Position Title- OSS Associate (Trainee)- Reports to Position- Head of Solution Delivery & Development- Department: - Solution Delivery & Development- Division: - Commercial- Written on: - Revised on: - How many colleagues are being managed?- Direct reports: - TBA- Team total: -...
-
Service Advisor
5 days ago
UAE, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Value Women's Work Advisor
4 weeks ago
UAE, United Arab Emirates Oxfam GB Full time**Oxfam is a global movement of people working together to end the injustice of poverty.** Do you have experience of successful feminist collective organising, campaigning, policy, influencing with / in coalitions, unions and/or women’s organisations at national and sub national levels, in Africa, Asia or MENA regions? Do you have substantial technical...
-
Graduate Trainee
4 weeks ago
UAE, United Arab Emirates Emirates NBD Full timeProvide speedy resolution to customer needs and requests - Advise customers on bank’s products and processes \ - Advise suitable products to walk-in customers - Convert maximum customer interactions into successful sales - Advise suitable products to existing customers to deepen relationship - Increase products per customer - Minimize discrepancies (under...
-
Advisor Trade Facilitation
4 weeks ago
UAE, United Arab Emirates Abu Dhabi Ports Full timeAccountable To The Trade Facilitation Advisor will be responsible for performing research and analysis of strategies for business operations and services related to trade. Trade Facilitation Advisor will be responsible to enhance areas of governance to facilitate broader-based growth, with an emphasis on improving the trade and logistics environment and...
-
Employee Banking Advisor
1 month ago
UAE, United Arab Emirates HSBC Full time-Job description **Employee Banking Advisor** *** **Some careers have more impact than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and...
-
Trainee Teller
4 weeks ago
UAE, United Arab Emirates Emirates NBD Full time**Responsibilities and Duties**: Provide a range of teller services in a timely and accurate manner to meet the customer needs. Process all transactions to meet procedural and control standards. Perform all control routines accurately at prescribed times to enable the bank to monitor physical and account positions Respond courteously and effectively to...
-
Care Centre Agent
1 week ago
UAE, United Arab Emirates Allianz Partners Full timeWe are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands...
-
UAE, United Arab Emirates Emaar Properties Full time**'œEvery single member of our organization adds a great value. Emaar is not a collection of talented individuals, but a team of great pooled talent.' - '“ Mohamed Alabbar ABOUT THE COMPANY Emaar Properties is one of the world's most valuable and admired real estate development companies. With proven competencies in properties, shopping malls & retail...
-
Customer Relation Executive
4 weeks ago
UAE, United Arab Emirates Malabar Group Full timeJob Code INTLMGD1072 Designation Customer Relation Executive Business Vertical INTL_Malabar Gold & Diamonds Job Summary Greet and welcome customers to the jewellery store in a friendly and professional manner. Assist customers in their jewellery selection by providing product information, explaining features and benefits, and suggesting suitable...
-
Retail Management Trainee
4 weeks ago
UAE, United Arab Emirates Babyshop UAE Full timeDO — Key Responsibilities 1. Customer Focus Effective resource planning for customer service Ensure regular training of store staff on all aspects of customer service,product knowledge and selling skills Implements a high standard of customer focus within the store Regularly assesses customer service standards within store Create seamless customer...
-
Beauty Advisor
4 weeks ago
UAE, United Arab Emirates Apparel Group Full timeP OSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - erform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager K ey...
-
Wealth Advisor
4 weeks ago
UAE, United Arab Emirates Damac Properties Full time**Roles & Responsibilities**: - Make outgoing calls to customers to advise them of products. - Keep up with Product Knowledge & promotions. - Should follow proper calling script for calls. - Adhere to the Dialer KPI. - Have a Customer centric approach. - Good Follow-up & Lead management. - Keep a track of daily/Weekly & monthly...
-
Care Centre Agent
4 weeks ago
UAE, United Arab Emirates Allianz Partners Full time27555 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent Warning: When posting this job advertisment on an external job board, the length of the following fields combined must not exceed 3950 characters: "External Posting Description", "External Posting Footer" **Job Level**: Professional **Location**: - AE**Available...
-
Parts Advisor Workshop
4 weeks ago
UAE, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
-
Mortgage Services Sales Manager
4 weeks ago
UAE, United Arab Emirates Rayner Personnel Property Full timeMortgage Services Sales Manager - £70,000 ote - Strong base salary **Mortgage Services Sales Manager** We have a rare opportunity for either an **Existing Mortgage Sales Manager** or **Senior Mortgage Advisor **looking to progress their career. This role will cover ***branches across **Glasgow and surrounding area **and could be a real career starter for...
-
Telehealth Nurse
4 weeks ago
UAE, United Arab Emirates Allianz Partners Full timeWe are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands...