Sales Coordinator
2 weeks ago
In coordination with direct sales associates, solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, site inspections and written communication, outside sales calls.
- Prepare correspondence to customers, internal booking reports and file maintenance.
- To monitor closely and assure implementation of the standards in the sales office
- To be involved in review the daily sales call reports and follow up on the action taken.
- To handle all incoming and outgoing correspondence in coordination with the Director of Sales.
- Inter follow up and coordination on any conference, meeting or seminar.
- To maintain the strictest confidentiality on all matters relating to Hotel plus all other sales and personnel related matters.
- To provide secretarial and administrative assistance to the DOSM and secondly to provide backup administration to the sales team. Preparation of correspondence, maintenance of appointments diary for DOSM.
- To continually enhance and improve the efficiency and organization of the department, by design and implementing administrative systems.
- Minute taking of sales meeting and other meetings where necessary.
- To take responsibility and/or support as appropriate, any departmental projects as directed by the DOSM.
- In case of any group request for banqueting function from the existing suppliers to get involved in pre-convention meetings, training and other sales related meetings as required.
- Communicate and work with other departments within the hotel to provide quality service to customers.
- Organization and efficient day to day running of the Sales Office
- Completing ‘Request for Proposal’ forms from companies requesting rates and detailed hotel information.
- Assist Sales team with weekly competitor checks
- Ensure full liaison with other members of the Sales Department.
- Strong communication with the key departments for example Sales & Reservations.
**Education**:
- Diploma (preferred)
**Experience**:
- Hotel Sales Coordinator: 2 years (preferred)
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