IT Manager
1 month ago
**Key Responsibilities**:
**1. IT Strategy & Planning**
- Develop and execute IT strategies that align with Sentinel Ventures' overall business goals, ensuring that IT initiatives support the strategic objectives of the holding company and its subsidiaries.
- Lead the IT planning process, prioritizing projects based on impact and resource availability, while ensuring that IT capabilities can scale with business growth.
2. **Infrastructure Management**
- Oversee the management of IT infrastructure, including networks, servers, cloud services, and telecommunications, ensuring optimal performance and reliability across all operating companies.
- Ensure the integrity, security, and efficiency of the IT systems and infrastructure, including regular upgrades and preventive maintenance.
3. **IT Governance & Compliance**
- Establish and enforce IT policies, standards, and procedures to ensure compliance with legal, regulatory, and internal security requirements across all subsidiaries.
- Monitor and audit IT processes to ensure adherence to governance frameworks and industry best practices.
4. **Cybersecurity Management**
- Lead cybersecurity initiatives, including the development and implementation of security protocols, incident response plans, and regular risk assessments to protect company data and assets.
- Coordinate with the subsidiaries to ensure consistent cybersecurity practices and awareness across the organization.
**5. Vendor Management**
- Manage relationships with IT vendors, negotiating contracts and ensuring that service level agreements (SLAs) are met, while optimizing costs and ensuring high-quality service delivery.
- Evaluate and onboard new vendors as needed, ensuring they align with Sentinel Ventures’ strategic objectives.
**6. IT Support & Service Management**
- Oversee the IT support function, ensuring that all users receive timely and effective technical support, and that service desk operations are efficient and user-friendly.
- Implement and monitor service management processes to ensure high levels of customer satisfaction and continuous improvement.
**7. Project Management**
- Lead IT projects, from planning through execution and post-implementation review, ensuring they are completed on time, within scope, and within budget.
- Coordinate with project teams across subsidiaries to ensure alignment with the overarching IT strategy and objectives.
**8. Budgeting & Cost Management**
- Develop and manage the IT budget, ensuring efficient allocation of resources to meet current and future IT needs while maximizing return on investment.
- Monitor IT spending across all subsidiaries to ensure cost-effectiveness and alignment with financial objectives.
**9. Team Leadership & Development**
- Build and lead a high-performing IT team, providing mentorship, training, and career development opportunities to ensure continuous growth and adaptability.
- Foster a collaborative environment that encourages innovation, knowledge sharing, and a proactive approach to problem-solving.
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