Customer Support Chat Process

Chat Operator Vacancy in Dibba-El-Fujairah, UAEWe are looking for an experienced Chat Operator to join our team in Dibba-El-Fujairah, UAE. This position does not require the candidate to have any English language proficiency or prior work experience.The successful candidate will be responsible for handling customer inquiries via chat and providing...

About Wahed:We are a FinTech company focused on delivering values-based digital financial services to retail clients globally. Our mission is to reduce financial inequality and exclusion by providing access to world-leading financial products and services.Job Overview:The Client Support Agent will be responsible for ensuring that all clients receive the...

Responsibilities:First point of contact for our clients on live chats, calls, and support emails.Ensures that all communication is compliant with financial regulations. This is absolutely top priority.Comfortable in taking full ownership of client experience and support.Candidates will be trained to provide the necessary support to clients without breaching...

Responsibilities:1. First point of contact for our clients on live chats, calls, and support emails.2. Ensures that all communication is compliant with financial regulations. This is absolutely top priority.3. Comfortable in taking full ownership of client experience and support.4. Candidates will be trained to provide the necessary support to clients...

Job Title: UAE Customer Support RepresentativeCompany Overview:Safa Safa Digital Marketing is a fast-growing company in the UAE, offering innovative digital solutions to businesses across various industries.We're seeking a highly skilled customer support representative to join our team. As a key member of our customer support team, you'll be responsible for...

About Wahed:We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on serving values-based (shariah compliant) digital financial services to retail clients globally, starting with...

First point of contact for ourclients on live chats, calls and supportemailsEnsures that all communication iscompliant with financial regulations. This is absolutely toppriorityComfortable in taking full ownershipof client experience and supportCandidateswill be trained to be able to provide the necessary support toclients without breaching any regulatory...

Responsibilities include answering customer calls, emails, and chats, implementing initiatives, and providing professional customer service.To maintain and enhance the company image, provide customer suggestions to the Supervisor with prudence.- Ensure customers are provided with the right information.- Research required information using available...

Responsibilities include answering customer calls, emails, and chats, implementing initiatives, and providing professional customer service.To maintain and enhance the company image, provide customer suggestions to the Supervisor with prudence.1. Ensure customers are provided with the right information.2. Research required information using available...

Responsibilities include answering customer calls, emails, and chats, implementing initiatives, and providing professional customer service. To maintain and enhance the company image, provide customer suggestions to the Supervisor with prudence. Ensure customers are provided with the right information. Research required information using available resources,...

Responsibilities include answering customer calls, emails, and chats, implementing initiatives, and providing professional customer service. To maintain and enhance the company image, provide customer suggestions to the Supervisor with prudence. Ensure customers are provided with the right information. Research required information using available resources,...

**Role purpose**: **Key accountabilities**: **Digital leads management**: - Actively respond to digital leads across multiple channels — Website, WhatsApp, Live Chat and social media—within stipulated timeframes as per the internal process. - Proactively create and send relevant quotes and efficiently follow up with customers to drive conversions. -...

About Us:Safa Safa Digital Marketing is a leading provider of digital solutions in the UAE. We're committed to delivering high-quality services that exceed our clients' expectations.We're looking for a skilled Kannada Language Support Specialist to join our team. As a key member of our customer support team, you'll be responsible for resolving customer...

Job Overview:This role focuses on providing top-notch support to Wahed Projects' clients through various communication channels, including live chats, calls, and emails.Main Responsibilities:Delivering personalized support experiences that address client needs promptly.Managing and resolving client complaints efficiently.Ensuring timely closure of open...

Roles and responsibilitiesCustomer Service Officer | Asset Management Business Unit | Majid Al Futtaim PropertiesRole SummaryThe position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service...

About UsThe ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally.We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide.The ENTERTAINER has grown with the aim of creating unbeatable...

Roles and responsibilities Customer Service Officer | Asset Management Business Unit | Majid Al Futtaim PropertiesRole Summary The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service...

Roles and responsibilities Customer Service Officer | Asset Management Business Unit | Majid Al Futtaim PropertiesRole Summary The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service...

Visits the customers - Resolve the customer issues regarding the POS machine and APK. - Provide the training of POS machine and features of installed APK to the customers - Understanding the issues faced by support and communicate issues to relevant person for their resolution. - In case of customer issues, resolve the customer issues - Responsible for the...

Managing operations like order processing, invoicing, inventory control, stock transfers, and preparing orders. Generation and analysis of key sales reports in order to gain insight on product performance, identify potential sale improvement areas, etc. Creating, updating, and managing performance forecasts and marketing budgets. Developing and leading...