Customer Support Agent
4 days ago
1. First point of contact for our clients on live chats, calls, and support emails.
2. Ensures that all communication is compliant with financial regulations. This is absolutely top priority.
3. Comfortable in taking full ownership of client experience and support.
4. Candidates will be trained to provide the necessary support to clients without breaching any regulatory restrictions.
5. Responsible for managing client complaints and responding to client inquiries by coordinating with the different teams and area owners (operations, product, marketing, etc).
6. Ensures that open tickets are closed within the approved SLAs.
7. Proactively find new ways to improve efficiency and overall processes.
8. Provide regular updates and reports to management on performance.
9. Ability to multitask and meet tight deadlines.
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Customer Support Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Wahed Full timeCustomer Support AgentWahed Sharjah, United Arab Emirates Apply now Posted 10 hours ago Permanent CompetitiveAbout Wahed:We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on...
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Inbound/Outbound Customer Support Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Invest Bank Full timeContact Center Agent PositionInvest Bank is seeking a highly motivated and experienced Contact Center Agent to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through direct message interactions.Key Responsibilities:Manage inbound and outbound customer interactions, ensuring...
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Customer Support Agent
6 hours ago
Sharjah, Sharjah, United Arab Emirates Wahed Full timeCustomer Support AgentWahed Sharjah, United Arab Emirates Apply now Posted 10 hours ago Permanent CompetitiveAbout Wahed:We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on...
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Customer Support Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Wahed Full timeCustomer Support AgentWahed Sharjah, United Arab Emirates Apply now Posted 10 hours ago Permanent CompetitiveAbout Wahed:We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on...
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Customer Support Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Wahed Full timeAbout Wahed:We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on serving values-based (shariah compliant) digital financial services to retail clients globally, starting with...
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Customer support associate
1 week ago
Sharjah, Sharjah, United Arab Emirates mobishastra technologies etisalat channel partner Full timeProvided accurate and appropriate binformationb in response to customer inquiries we are looking for a chat support agent who will connects with customers
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Phone and Email Support Agent
2 weeks ago
Sharjah, Sharjah, United Arab Emirates ULTIMATE HUMAN RESOURCES SOLUTIONS LLC Full timeJob DescriptionWe are seeking a highly motivated Phone and Email Support Agent to provide top-notch customer support to our clients. This individual will be responsible for handling customer inquiries, resolving issues, and ensuring timely responses.
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Customer care agent
1 week ago
Sharjah, Sharjah, United Arab Emirates kone Full timeCustomer care agent shows empathy is aware of customer feelings in such situations and provides adequate safety badviceb to calm the passenger
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Customer Acquisition Agent
1 week ago
Sharjah, Sharjah, United Arab Emirates SMART TRAVEL L.L.C Full timeCustomer Acquisition RoleThe Customer Acquisition Agent will play a key role in expanding SMART TRAVEL L.L.C's customer base. This individual will be responsible for identifying and pursuing new business opportunities, building relationships with potential customers, and presenting customized solutions to meet their needs.This role requires strong...
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Customer Support Agent
1 week ago
Sharjah, Sharjah, United Arab Emirates Wahed Projects Full timeFirst point of contact for our clients on live chats, calls and support emailsEnsures that all communication is compliant with financial regulations. This is absolutely top priorityComfortable in taking full ownership of client experience and supportCandidates will be trained to be able to provide the necessary support to clients without breaching any...
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Customer Support Agent
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Wahed Projects Full timeResponsibilities:First point of contact for our clients on live chats, calls, and support emails.Ensures that all communication is compliant with financial regulations. This is absolutely top priority.Comfortable in taking full ownership of client experience and support.Candidates will be trained to provide the necessary support to clients without breaching...
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Travel Support Agent
7 hours ago
Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full timeIn this critical role, the Passenger Service Agent will play a pivotal part in shaping the travel experience of our clients.ResponsibilitiesProvide exceptional customer service, responding to passenger inquiries and resolving any issues that may arise.Issue boarding passes and baggage tags, ensuring accuracy and efficiency in all transactions.Closely examine...
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Collections Support Agent
2 days ago
Sharjah, Sharjah, United Arab Emirates BlueSnap, Inc Full timeCollections Support Agent (UAE National)Retail Banking CreditDubaiExperiencedFull-timeID: 100821DescriptionOperating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking...
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Ticketing agent
1 week ago
Sharjah, Sharjah, United Arab Emirates al falahehy travels llc Full timeManage the overall operations of the travel bagencyb including booking processes ticketing reservations customer support ticketing agent who have knowledge
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Customer Service Agent
3 days ago
Sharjah, Sharjah, United Arab Emirates dnata Full timeJob Purposednata Travel Group represents the travel division of dnata, one of the world's largest air and travel services providers. Consisting of more than 20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider.As aCustomer Service Agent - Visa Services, you will handle a...
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Digital quality assurance agent uae national
1 week ago
Sharjah, Sharjah, United Arab Emirates kitopi Full timeMonitor customer service performance on the agent and team levels review a subset of support agents conversations chats emails phone calls
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Customer Service Agent
3 days ago
Sharjah, Sharjah, United Arab Emirates Dnata Travel Group Full timeJob Purposednata Travel Group represents the travel division of dnata, one of the world's largest air and travel services providers. Consisting of more than 20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider.As aCustomer Service Agent - Visa Services, you will handle a...
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Head of Customer Support
4 days ago
Sharjah, Sharjah, United Arab Emirates B2BROKER Full timeHead of Customer Support – B2PrimeLocation:CyprusLanguage:English (C1-C2)Preferable from Fintech industry ONLYResponsibilitiesBuild & Scale a Support TeamEstablish support structure with a long-term vision for team expansion.Recruit, train, and manage future support agents.Client Communication & Support OperationsAct as the primary point of contact for...
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Customer support representative
1 week ago
Sharjah, Sharjah, United Arab Emirates recruitment e selection Full timeFamiliarity with ms office bapplicationsb and google drive a customer support representative supports customers by providing helpful information answering
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Real Estate Agent
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Smart Homes Real Estate FZC LLC Full timeCompany DescriptionAt Smart Homes Real Estate FZC LLC, we provide our customers with exceptional service, transparency, and support. Our properties in the UAE & Egypt offer luxury, security, and investment opportunities in prime locations.Role DescriptionThis is a full-time on-site role for a Real Estate Agent located in Sharjah. The Real Estate Agent will...