Customer Support Agent
6 days ago
Responsibilities:
- First point of contact for our clients on live chats, calls, and support emails.
- Ensures that all communication is compliant with financial regulations. This is absolutely top priority.
- Comfortable in taking full ownership of client experience and support.
- Candidates will be trained to provide the necessary support to clients without breaching any regulatory restrictions.
- Responsible for managing client complaints and responding to client inquiries by coordinating with the different teams and area owners (operations, product, marketing, etc).
- Ensures that open tickets are closed within the approved SLAs.
- Proactively find new ways to improve efficiency and overall processes.
- Provide regular updates and reports to management on performance.
- Ability to multitask and meet tight deadlines.
-
Customer Support Agent
5 hours ago
Sharjah, Sharjah, United Arab Emirates Wahed Full timeAbout Wahed:We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on serving values-based (shariah compliant) digital financial services to retail clients globally, starting with...
-
Customer Service Agent
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Kone México Full timeCustomer Service Agent (Turkish & Arabic Speaker)Location: SharjahTime Type: Full TimePosted On: 2 days agoJob Requisition ID: R0645768The Customer Service Agent, Inbound is the voice of KONE and takes care of our customers by receiving and managing customer queries, complaints, and master data changes, owning the cases from receipt to resolution, and...
-
Customer Support Agent
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Wahed Projects Full timeFirst point of contact for ourclients on live chats, calls and supportemailsEnsures that all communication iscompliant with financial regulations. This is absolutely toppriorityComfortable in taking full ownershipof client experience and supportCandidateswill be trained to be able to provide the necessary support toclients without breaching any regulatory...
-
Customer Support Representative
4 hours ago
Sharjah, Sharjah, United Arab Emirates Wahed Full timeAbout Wahed:We are a FinTech company focused on delivering values-based digital financial services to retail clients globally. Our mission is to reduce financial inequality and exclusion by providing access to world-leading financial products and services.Job Overview:The Client Support Agent will be responsible for ensuring that all clients receive the...
-
Customer Support Agent
3 days ago
Sharjah, Sharjah, United Arab Emirates Wahed Projects Full timeResponsibilities:1. First point of contact for our clients on live chats, calls, and support emails.2. Ensures that all communication is compliant with financial regulations. This is absolutely top priority.3. Comfortable in taking full ownership of client experience and support.4. Candidates will be trained to provide the necessary support to clients...
-
Contact Center Agent
1 week ago
Sharjah, Sharjah, United Arab Emirates NMC Royal Khalifa City Full timeNMC Royal Khalifa City is seeking a highly skilled Contact Center Agent to join our team.The ideal candidate will provide exceptional customer service and support to our patients, ensuring their calls are attended to promptly and professionally.Maintaining excellent telephone etiquette and professionalism while attending to patient calls is essential.The...
-
Real Estate Agent
1 week ago
Sharjah, Sharjah, United Arab Emirates Smart Homes Real Estate FZC LLC Full timeCompany DescriptionAt Smart Homes Real Estate FZC LLC, we provide our customers with exceptional service, transparency, and support. Our properties in the UAE & Egypt offer luxury, security, and investment opportunities in prime locations.Role DescriptionThis is a full-time on-site role for a Real Estate Agent located in Sharjah. The Real Estate Agent will...
-
Real Estate Agent
2 days ago
Sharjah, Sharjah, United Arab Emirates Smart Homes Real Estate FZC LLC Full timeCompany Description At Smart Homes Real Estate FZC LLC, we provide our customers with exceptional service, transparency, and support. Our properties in the UAE & Egypt offer luxury, security, and investment opportunities in prime locations. Role Description This is a full-time on-site role for a Real Estate Agent located in Sharjah. The Real Estate...
-
Customer Service Agent
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Dynamic Logics Management Consultancy Full timeResponsibilities:Managing a team ofrepresentatives offering customersupport.Overseeing the customer serviceprocess.Resolving customer complaints broughtto your attention.Creating policies andprocedures.Planning the training andstandardization of service delivery.Selectingand hiring new staff.Monitoring the work ofindividual representatives and of...
-
Call Center Agent
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Nayeducation Full timeTo support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holiday reservations, modifications, and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is...
-
Reservations Agent
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full timeAs a Reservations Agent, your primary responsibility will be to assist customers in making travel arrangements and reservations for accommodations, transportation, and activities. You will be the main point of contact for customers, ensuring their booking process is smooth and efficient. Your duties will include answering phone calls, responding to emails,...
-
Customer Support Specialist
5 days ago
Sharjah, Sharjah, United Arab Emirates Abu Dhabi Islamic Full timeAbout Abu Dhabi Islamic">At Abu Dhabi Islamic, we believe in delivering exceptional customer experiences that exceed our customers' expectations. Our team of professionals is dedicated to providing personalized support and solutions to our customers, and we are seeking a highly skilled Customer Service Representative to join our team.">Responsibilities">The...
-
Customer Support Team Lead
6 days ago
Sharjah, Sharjah, United Arab Emirates Client Of ACOUP Employment Services Dubai Full timeAbout the Role:We are looking for an exceptional Customer Support Team Lead to join our call centre team at Client Of ACOUP Employment Services Dubai. As a senior member of our customer support team, you will be responsible for leading and mentoring a team of customer support representatives to deliver exceptional service to our customers.Key...
-
Telesales Agent-Multilingual
5 days ago
Sharjah, Sharjah, United Arab Emirates Ultimate HR Solutions Full timeRole: Telesales Agent-Multilingual (English, Arabic, Russian)Role Type: Outsourced, Full Time, On-SiteWork location: Dubai, UAEBenefits: Visa, medical insurance, yearly leave, ticket, gratuityRequirement: Minimum 2 years of Telesales experience in UAE/GCC region and strong proficiency in CRMUrgently hiring Telesales Agents for a 6 months extendable role...
-
UAE Customer Support Representative
4 days ago
Sharjah, Sharjah, United Arab Emirates Safa Safa Digital Marketing Full timeJob Title: UAE Customer Support RepresentativeCompany Overview:Safa Safa Digital Marketing is a fast-growing company in the UAE, offering innovative digital solutions to businesses across various industries.We're seeking a highly skilled customer support representative to join our team. As a key member of our customer support team, you'll be responsible for...
-
Property Leasing Agent
5 days ago
Sharjah, Sharjah, United Arab Emirates SBK Real Estate Full timeThis is a full-time on-site role for a Property Leasing Agent located in Dubai. The Property Leasing Agent will be responsible for leasing properties, managing lease administration, overseeing property management tasks, engaging in residential leasing activities, and providing exceptional customer service on-site.QualificationsLeases and Lease Administration...
-
Financial Services Agent
4 hours ago
Sharjah, Sharjah, United Arab Emirates Wahed Full timeAbout Wahed:We strive to create a culture of innovation, excellence, and inclusivity, fostering a work environment where talented individuals can grow and thrive. As a global FinTech company, we are committed to making a positive impact on society.Job Function:The Client Support Agent is a critical member of our customer delivery team, responsible for...
-
Property Leasing Agent
4 days ago
Sharjah, Sharjah, United Arab Emirates SBK Real Estate Full timeThis is a full-time on-site role for a Property Leasing Agent located in Dubai. The Property Leasing Agent will be responsible for leasing properties, managing lease administration, overseeing property management tasks, engaging in residential leasing activities, and providing exceptional customer service on-site. Qualifications Leases and Lease...
-
Senior Customer Support Engineer
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Apt Resources | Recruitment Specialists Full timeResponsibilities:Managingthe customer support department's day-to-dayfunctions.Responding to escalated customersupport issues.Implementing customer supportprocesses to enhance customersatisfaction.Formulating and revising customersupport policies and promote theirimplementation.Informing the team of all newinformation related to products, procedures,...
-
Management Support
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Ic Solutions Full timeResponsibilities:Supervisingday-to-day operations in the customer servicedepartment.Responding to customer serviceissues in a timely manner.Creating effectivecustomer service procedures, policies, andstandards.Developing customer satisfactiongoals and coordinating with the team to meet them on a steadybasis.Implementing an effective customerloyalty...