Sales Administrative Assistant
2 weeks ago
**About the company**:
**Segrex Development** is the company specialized in the implementation of turnkey development projects. “Made by people for people” is the main philosophy embedded at every stage of work.
**Segrex Development** is part of diversified group of companies operating in UAE since 1995.
We provide professional development and design services to investors using our own and borrowed funds. We build and design honestly, openly, considering all important details for comfortable and quality living. Today **Segrex Development** is running several projects with the participation of investors and developers, where we take over the entire project implementation cycle from the selection of a land plot and the formation of the product concept to construction and sales management.
We are seeking a detail-oriented and highly organized Sales and Admin Assistant to join our team. As a Sales and Admin Assistant, you will play a vital role in supporting our sales team, providing exceptional customer service, and ensuring the smooth operation of administrative tasks.
**About the role**:
**Job Title**:Sales & Admin Assistant**
**Department**: Sales & Marketing
**Reports To**: Sales & Marketing Director
**Job Summary**:
The Sales and Admin Assistant plays a crucial role in supporting the sales team and ensuring the smooth operation of administrative tasks. This position requires a detail-oriented and organized individual with strong communication and customer service skills. The Sales and Admin Assistant will assist with various sales activities, manage documentation, coordinate appointments, and provide exceptional support to clients.
**Responsibilities**:
- **1.**_ _**Sales Support**:_
- Assist the sales team in their day-to-day activities, including lead generation, prospecting, and follow-ups.
- Maintain an up-to-date and accurate customer database, ensuring all relevant information is captured for effective client management.
- Prepare sales materials, presentations, and contracts for client meetings and property viewings, ensuring accuracy and professionalism.
- Coordinate with various departments, such as marketing and finance, to ensure seamless collaboration and timely execution of sales operations.
- Provide excellent customer service to clients, promptly addressing inquiries, resolving issues, and ensuring their satisfaction throughout the sales process.
- Assist in organizing and coordinating sales events, property launches, and open houses to showcase our real estate offerings.
- **2.**_ _**Customer Support**:_
- Build and maintain positive relationships with clients, prospects, and key stakeholders, establishing rapport and trust.
- Act as a primary point of contact for customer inquiries, responding promptly and professionally.
- Provide accurate and detailed information about our real estate developments, pricing, availability, and amenities.
- Assist clients in scheduling property viewings, coordinating with the sales team and ensuring a smooth experience.
- Address customer concerns and resolve issues in a timely and satisfactory manner.
- Collaborate with the marketing team to ensure consistent branding and messaging across sales materials, maintaining a cohesive brand image.
- Coordinate with external partners, such as real estate agents and brokers, to facilitate property sales and referrals, fostering strong professional connections.
- **3.**_ _**Administrative Tasks**:_
- Manage and maintain documentation related to sales transactions, including contracts, agreements, and client correspondence, ensuring proper organization and confidentiality.
- Schedule appointments, property viewings, and meetings for the sales team, optimizing their time and ensuring a smooth workflow.
- Prepare and distribute reports, sales summaries, and other administrative documents as required to support decision-making and record-keeping.
- Perform general administrative tasks, such as filing, data entry, and record-keeping, to ensure the efficient operation of the sales office.
**Requirements**:
- **1.**_ _**Soft Skills**:_
- Communication: strong verbal and written communication skills to effectively interact with team members, clients, and customers.
- Customer service: ability to provide exceptional customer service, address inquiries, and resolve issues in a professional and friendly manner.
- Time management: excellent organizational and time management skills to prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously.
- Team collaboration: capacity to work collaboratively with the sales team and other departments, fostering positive working relationships and effective communication.
- Attention to detail: strong focus on accuracy and meticulousness in handling administrative tasks, maintaining records, and preparing reports.
- Adaptability: flexibility to adjust to changing priorities, work in a fast-paced environment, and handle unexpected situations or chall
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