Technical Support Executive
1 week ago
Title**:Technical Support Executive**
**Client**: Government
**Salary**:AED18,000 - AED20,000 p.m. (all inclusive)
**Contract**:12 months
**Experience**: 2-4 years in Technical Support
**Location**: Sharjah
**Qualification**:Bachelor's degree or Diploma degree in Computer Engineering or Computer Science, or other related fields.
**Role Purpose**:
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
- Performs remedial repairs on computers, laptops and printers
- Customize desktop hardware to meet user specifications
- Returns defective equipment/parts to Service Centre and restocks assigned parts inventory to insure proper spare parts levels
- Perform all tasks assigned by the line manager in accordance with the requirements of the Section.
- Comply with and adhere to HR laws, confidentiality policies, and other policies applicable in the DeG.
**Skills**:
- Excellent technical knowledge of pcs and desktop hardware
- Ability to operate tools, components and peripheral accessories.
- Software and Hardware Troubleshooting
- Microsoft Office support
- Professional image and grooming
- Self-confidence and interpersonal skills
- Analytical and problem-solving skills
- Good communication (both verbal and written) skills
- Planning and organising skills
- Strong listening skills
- Able to operate effectively in a team environment with both technical and nontechnical team members
- Able to operate with mínimal supervision
- Able to manage time effectively, set priorities appropriately
- Able to maintain professional demeanour under stress
- Language: Arabic or/and English
**Skills**:
- Coordination of management work
- Excellent knowledge of transaction processing and business systems.
- Good understanding of compliance and standards in the international market.
- Language: Arabic or/and English.
**Job Types**: Full-time, Permanent, Contract
**Salary**: AED18,000.00 - AED20,000.00 per month
**Experience**:
- technical Knowledge with hardware: 4 years (preferred)
- analytical problem solving: 4 years (preferred)
- MS office support: 4 years (preferred)
- Troubleshooting: 4 years (preferred)
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