Receptionist / Admin Assistant
5 months ago
**Overview**:
As a Receptionist, you play a crucial role as the first point of contact for visitors, clients, and employees. Your primary responsibilities include managing the front desk, handling incoming calls, and providing administrative support to ensure the smooth and efficient operation of the office.
**Key Responsibilities**:
- **Front Desk Management**:
- Greet and welcome visitors in a professional and friendly manner.
- Ensure a tidy and organized reception area.
- Manage visitor sign-in and security procedures.
- **Phone Handling**:
- Answer and direct incoming calls to the appropriate person or department.
- Take messages and provide basic information to callers.
- **Administrative Support**:
- Assist in general administrative tasks, including data entry, filing, and maintaining office supplies.
- Manage and distribute incoming mail and packages.
- Coordinate and schedule appointments, meetings, and conference room bookings.
- **Customer Service**:
- Provide excellent customer service to clients, visitors, and employees.
- Address inquiries and provide basic information about the company.
- **Communication**:
- Relay important information to the relevant parties.
- Communicate with various departments to facilitate smooth operations.
- **Multitasking**:
- Handle multiple tasks simultaneously, such as phone calls, visitor inquiries, and administrative duties.
- **Technology Proficiency**:
- Use office equipment, including phones, copiers, and computers, proficiently.
- **Problem Solving**:
- Effectively handle challenging situations or difficult visitors with tact and diplomacy.
- Report facility-related issues to the appropriate personnel.
- **Team Collaboration**:
- Collaborate with colleagues and other departments to ensure seamless communication.
- Assist other team members with tasks when needed.
**Requirements**:
- High school diploma or equivalent.
- Proven experience as a receptionist or in a similar role is preferred.
- Strong communication and interpersonal skills.
- Professional appearance and demeanor.
- Basic knowledge of office equipment and computer systems.
- Ability to handle stressful situations with composure.
- Organizational and multitasking abilities.
**Working Conditions**:
The position is typically based at the front desk or reception area of an office environment. The role may involve sitting for extended periods, using a computer, and occasional light lifting.
**Note**:
**Salary**: AED2,500.00 - AED5,000.00 per month
**Language**:
- Arabic (required)
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