Customer Service Agent

2 months ago


Dubai, United Arab Emirates Real Pilates Full time

**About the Job**:
We are looking for a pleasant Front Desk Customer Service Agent to undertake all receptionist and clerical duties at the reception desk. You will be the “face” of the company for all visitors and will be responsible for the first impression we make on new comers as well as the welcoming and familiar face that greets our many regular and loyal members.
- Can deliver exceptional customer service in-person and over the phone by providing comprehensive information about our services to clients.
- Has basic sales skillset and actively participates in making outbound sales calls, utilizing communication skills to encourage individuals to purchase packages.
- Builds strong relationships with clients and cultivates a friendly and inviting atmosphere within the studio.
- Can handle client complaints effectively, ensuring timely resolution or appropriate escalation if needed.
- Can perform basic administration tasks such as data entry, client bookings, document creation/amendment and cash handling.

The goal is to make clients and visitors feel comfortable and valued while at Real Pilates.

**Package**:

- Monthly salary of AED 4,500 - 5,500 (depending on qualifications & experience level)
- Annual round-trip ticket to hometown
- Health insurance

Pay: AED4,500.00 - AED5,500.00 per month

Application Question(s):
**Education**:

- Bachelor's (required)

**Experience**:

- customer handling: 2 years (required)
- retail, travel and toursim industry: 2 years (preferred)

**Language**:

- English (required)

License/Certification:

- UAE Driving License (preferred)



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