Supervisor - Patient Happiness

Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls - Maintaining the departmental KPI - Preparing the departmental duty roster as per the operational requirement - Liaison with the supervisor and the HOD to improve the KPI and customer service - Responsible for attending to all the incoming...

**Job Summary**: The Home Care Grievance Cell Executive plays a vital role in managing and resolving patient and customer grievances within a home healthcare setting. This position involves handling complaints, ensuring timely resolution, and implementing measures to prevent recurrence. The Grievance Cell Executive collaborates with various departments to...

The Call Centre agent responsibilities include greeting patients over phone and other platforms. Agent also responds to mails, messages and faxes. They gather information from patients through different platforms such as phones, mobile, mail etc. to book the appointments and service the requests. - Manage large amounts of inbound and outbound calls in a...

Strong customer contact experience. - An analytical mind with strong attention to detail. - To answer and direct incoming phone calls. - Ability to prepare routine administrative paperwork. - Ability to communicate effectively, both orally and in writing. - Ensure all standard protocols set by the organization are maintained. - Manage relationships with...

Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary. - Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments. - Register new patients/ follow...

**Preferred Philippine/Arab** **Healthcare Experience Mandatory** 1. Receives and promptly resolves client inquiries concerning services, facilities, technology, health professional skills, events, organizational news and general health inquiries with the highest degree of courtesy and professionalism. 2. Effectively executes inbound and outbound client...

**Job description** **Job Summary**: The Home Care Grievance Cell Executive plays a vital role in managing and resolving patient and customer grievances within a home healthcare setting. This position involves handling complaints, ensuring timely resolution, and implementing measures to prevent recurrence. The Grievance Cell Executive collaborates with...

Strong customer contact experience. - An analytical mind with strong attention to detail. - To answer and direct incoming phone calls. - Ability to prepare routine administrative paperwork. - Ability to communicate effectively, both orally and in writing. - Ensure all standard protocols set by the organization are maintained. - Manage relationships with...

Strong customer contact experience. - An analytical mind with strong attention to detail. - To answer and direct incoming phone calls. - Ability to prepare routine administrative paperwork. - Ability to communicate effectively, both orally and in writing. - Ensure all standard protocols set by the organization are maintained. - Manage relationships with...

Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary. - Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments. - Register new patients/ follow...

We are looking for Patient Relations Executive to join our Patient Relations Team. Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which...

We are looking for Patient Relations Executive to join our Patient Relations Team. Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which...

Bella Roma spacilty hospital are hiring **Female** has **1 year diploma** as health care Assistant - **Position**:_Cleaner cum Patient Care Assistant - Must be female - **Must have experiance in hosptials (important)**: - not more than 40 years age - _**if you fulfil the requirement apply**_ Work under the guidance of Supervisor to perform patient care...

For our healthcare unit**: - **Mini VM Polyclinic - Al Qusais**, **we are hiringPatient Relations Executive. **JOB PURPOSE**: The purpose of this role is to provide end to end operational support to the patients including but not limited to insurance, appointments & invoicing and general customer service. A multidisciplinary approach to ensure patient care...

Strong customer contact experience. - An analytical mind with strong attention to detail. - To answer and direct incoming phone calls. - Ability to prepare routine administrative paperwork. - Ability to communicate effectively, both orally and in writing. - Ensure all standard protocols set by the organization are maintained. - Manage relationships with...

Strong customer contact experience. - An analytical mind with strong attention to detail. - To answer and direct incoming phone calls. - Ability to prepare routine administrative paperwork. - Ability to communicate effectively, both orally and in writing. - Ensure all standard protocols set by the organization are maintained. - Manage relationships with...

**This position is open only for UAE Nationals.** 1. Receives and promptly resolves client inquiries concerning services, facilities, technology, health professional skills, events, organizational news and general health inquiries with the highest degree of courtesy and professionalism. 2. Effectively executes inbound and outbound client communications with...

Job Summary: - Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which includes patient appointments, maintaining logs, preparing statistics, ordering...

Patient Confirmation: - Collect confirmation dates for surgery requests from the confirmation group and update the schedule diary with receptionist names. - Coordinate with receptionists to confirm surgery dates, ensuring three days' confirmation for local patients and five days' confirmation for international patients. - Verify payment status and align...

Northwest Clinic in Dubai is looking for an experienced and dedicated OPD supervisor. As a OPD Supervisor you will be responsible for overseeing the daily operations of the Outpatient Department, ensuring efficient patient flow, high-quality service, and adherence to clinical standards. Also, you will have to supervise staff, manage schedules, coordinate...