Operations Coordinator

6 months ago


Dubai, United Arab Emirates Max Art Advertising LLC Full time

**Operations coordinator - Tagalog speaker**
- **Job description**:_
- Provide exceptional customer support for walk
- Support the registration process for new customers and addressed inquiries about Company services.
- Assist members experiencing issues when renting company vehicles.
- Troubleshot problems and handled complaints related to accounts/billing issues.
- Process customer memberships by activating and approving member registrations.
- Administer parking tickets, tow bills, and toll charges by investigating responsible customers, communicating and charging fees, and processing payments accordingly.
- Handl the Accident/Damage process, acting as a liaison with the Fleet Team.
- Maintain and monitor operational logs as assigned.
- Support other departments by completing assigned administrative projects.
- communicate with the Customer Service team to research and resolve billing questions.
- Analyz and addressed customer billing issues for corrective actions.
- Prepared billing and sales reports and reconciliations.
- Processed credits and rebills requested by customer service.
- Create consolidated invoices for customers. Conducted customer billing and accounts receivable activities, including sending invoices and collecting payments.
- **Job requirements**:_
- Bachelor degree in Business Administration or any related field.
- Knowledge of car rental job.
- Good communications skills, interpersonal skills and be able to work well in a team environment.
- Good English skills (both spoken and written).
- Good tagalog skills
- Good computer skills
- 2 years of experience in the same field (essential).

**Job type: Full time**

**Location : Dubai, UAE**

**Industry : Luxury car rental**

**Salary : 3,500 AED up to 4,500 AED**

**Salary**: AED3,500.00 - AED4,500.00 per month

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)


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