Flight Training Operations Manager

3 weeks ago

Dubai, United Arab Emirates Airbus Full time

**Basic purpose of the role**:
Flight Training Operations Manager is responsible for maximizing instructor’s planning and facilities utilization. He/She will be in charge of maintaining instructor’s competencies and license recencies. He/she will be the focal point to Airbus TLS Control Centre. Needs to ensure excellent customer service standards and maintain high customer satisfaction.Reports to the Head of Training about operations and technical matters. In parallel
- will manage the Flight Training Operations Team (TDM, FTAO, Schedulers.)

**Main responsibilities**:

- Responsible for creating Flight training courses as per customer’s request in MYTEAM for short and long term planning.
- Contributes greatly in meeting the forecasted revenue for Flight Training >$3.0M
- Coordinate with AIRBUS approved facility providers in the region to plan and book the courses (e.g. such as and not limited to Gulf Aviation Academy (GAA)-Bahrain, Air Arabia,( ABY)-Sharjah, Etihad Aviation Training Center (EAT), and customer based training)
- Coordinate with customers with regards to their course requests and inform if additional modules are required.
- Support “S” stakeholders in the region
- CSDs, FOSDs, FSRs, CDTs and Regional Safety.
- Contributes and acts on Flight Training expansion projects within the region.
- Coordinates with different authorities such as EASA-France and Malta, UAECAA, EGYPTCAA, Kuwait DGCA, Jordan CAA for audit and secure validation and approvals
- Manage local Instructor’s assignments according to their availability and maximize their roster utilization.
- Manage internal standardization issues for all DXB Instructors (and other freelance instructors attached to AAMESTT) and plan their revalidation to maintain their recency on their license as well as SFI/SFE/TRI/TRE instructor qualification.
- Ensure that Instructor qualification and documentation are updated and in compliance with the new EASA procedures (French DGAC and UKCAA) and with local civil aviation authorities of UAE (UAECAA)
- Support and request Airbus Control Centre in terms of instructor support and overflow courses for Airbus Training Center (ATC) worldwide
- Submits Monthly Dubai Team Productivity and Instructors Qualification Update to focal points in Toulouse.
- In charge of checking Monthly, utilization invoices (could mount up to more than $300k annually) from providers and confirm with the Control Centre for payment processing.
- Recover planning with ongoing courses in case of trainees’ remedial, facility AOG and other disruptions
- Keep and update records of all Instructors Initial qualifications, standardization/refresher and recurrent training/checking progress in paper and in MYCONTROL TOWER Instructor competencies as per yearly directives
- Prepare and submit all required documents for new Airbus Flight Instructors to secure EASA-French SFI certificate
- Monitor, mentor and support the Training delivery Manager and Flight Training Admin Officer on their daily tasks and responsibilities

**Personal profile**:

- Minimum five years of operations and management experience in flight training operations;
- Experience in Aviation planning.
- Knowledgeable of EASA, UKCAA, GCAA FCL regulations
- Demonstrates leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
- Strong verbal and written English communication skills; be able to communicate in a clear, constructive, and professional manner
- Able to energize a team, transmit a positive attitude, focus on results and help the team to deliver in a pleasant working environment.
- Excellent working knowledge in Google Workspace
- Support GM to build and present KPI reports
- Customer oriented person
- Willingness and ability to travel
- Receptive and flexible (including communication outside working hours).
- Able to multitask and work under high pressure.
- Able to understand and process the bigger picture of Airbus and defend its interests.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus Africa and Middle East FZE

**Contract Type**:
Permanent Contract / CDI / Unbefristet / Contrato indefinido

**Experience Level**:
Professional / Expérimenté(e) / Professionell / Profesional

**Job Family**:
Training support & services

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

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