Vip Operations Supervisor

1 week ago

Dubai, Dubai, United Arab Emirates Emirates Flight Catering Full time

Organization:

FLIGHT PREPARATION OPERATIONS

Description:

Job Title:
Operations Supervisor (VIP Ops)

Department:
Flight Preparation Operations

Job Purpose:


Control daily operational activities of the VIP Flight Operations and assist the Operations Management to supervise the workforce and coordinate with the VIP clients, internal stakeholders and any other external stake holders to ensure people, production and catering services are operated in the most efficient and safe manner to ensure that the VIP and Business Aviation Customers receive the highest standards of service and Product.

Key responsibilities


Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon and provide the necessary guidance whenever required.

Liaise with the VIP Customers and Crew in relation to catering and any additional service that may be requested on a flight-to-flight basis.

Ensure all customers are provided with the best quality of food and service through cost effective and efficient management, assuring continuous improvement of food items.

Represent the company to VIP customers; answer Customer / VIP Crew queries on catering orders and invoices, prepares the catering order forms and forward them to all concerned sections to fulfil the requirements and meet customer expectations
Carry out spot-checks at the operations section and on the ramp in order to ensure that food and equipment are provided as per the airline standards on schedule
Check all the checklists and other relevant documents and make sure that they are completed and duly signed by all concerned before forwarding them to the Accounts Department
Demonstrated ability to identify and implement corrective actions arising from incident investigations.
Ensure that the standards of the service and the quality of food items are maintained to a satisfactory level.
Implement new products, process improvements and cost saving initiatives to achieve business objectives and financial results.
Generate monthly sales reports to assess financial performance of the VIP business by zone (DWC/DXB)
Monitor the daily resource allocation and escalate any significant variances to Operations Management and Business Support. Ensure briefings and shift handovers are communicated to all relevant stakeholders

Knowledge, Skills & Minimum Experience:

Education Qualification:

Diploma or equivalent qualification preferably in Business, Hotel Management or Hospitality (Must have)
Certifications/Licensure related to Food Safety, Hospitality (preferred)

Work Experience:

Years of Experience: 4 years

Area of Experience:
Hospitality or Catering Operations function within either Business Aviation, Fixed Based Operations (FBO), VIP Private Flight cabin crew, Airline (Inflight) Catering and/or HORECA Industry (preferred)
2 years exposure in a supervisory capacity (preferred)

Skills:

Strong written, verbal, and communication skills
Ability to set priorities and assign work to team
Ability to maintain records and prepare reports with strong attention to detail
Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards
Ability to work and prosper in a flexible dynamic team environment with a demonstrated ability to manage staff
Strong planning and organizational skills with the ability to multi-task and manage time effectively
Knowledge of various food service styles (F&B Knowledge)
Dubai Driving licence (required to travel between locations / Airports)
Time and resource management skills
Delivers effective, well-structured written/ spoken communication, with impact and energy
Ability to collaborate cross functionally and at all levels and team based approach including ability to positively manage conflict

  • Vip Liaison Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Luxury Explorers Full time

    Job SummaryHandling Elite VIP Travel Management which may range from straightforward tasks such as booking direct flights to coordinating entire travel experiences including itineraries, accommodation, transport, tours, visas, and out of the ordinary requests.Responsibilities and Duties Strong understanding of a VIP travel policy and can appropriately guide...

  • Airport Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates UAEJOBS Full time

    Hiring: Airport Operations Supervisor to follow handling procedures and oversee the coordination for smooth Arrival/Departure.Experience in handling VIP clients is a plus.Applicant must be in United Arab Emirates and can join immediately.

  • Front Office Supervisor – PreOpening in Dubai

    1 week ago

    Dubai, Dubai, United Arab Emirates Hommage Hotels Full time

    Front Office Supervisor – PreOpening in Dubai | Hommage Hotels CareersDescription:As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our...

  • Operations and Inventory Supervisor – Fulfilment and stock control

    1 week ago

    Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Job title: Operations and Inventory Supervisor – Fulfilment and stock controlJob Ref: OPS-SPR-240423Opening: 2Career Level: MiddleLocation:Dubai / Sharjah UAEHybrid (Onsite and Remote) /Flexible Location:Option available for Seniors, and highly skilled & experienced applicants.Nationality:AnyEducation: Bachelor of Technology/Engineering (Mechatronics), Any...

  • Vip Waitress to CEO

    1 week ago

    Dubai, Dubai, United Arab Emirates The Talented Agency LLC Full time

    VIP Waitress/Waiter to a CEOWaitress Criteria:Corporate office in DIFC DubaiPositive outlook and outgoing personalityWarmly and graciously greet all guests upon arrival.To provide a courteous, professional, efficient and flexible service at all times, following Standards of Performance.To have a full working knowledge and capability to supervise, correct and...

  • Front Office Supervisor Jobs In Dubai UAE 2023

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Hotel Full time

    Front Office Supervisor Jobs In Dubai UAE 2023 | Hilton HotelFor More Top Organization Jobs Click HereA Front Office Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities/Responsibilities:Supervise Front Desk operations during your assigned...

  • Front Desk Supervisor Jobs in Dubai UAE 2023

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Careers Full time

    Front Desk Supervisor Jobs in Dubai UAE 2023 | Hilton CareersFor More Top Organization Jobs Click HereDescription:At Hilton Dubai Palm Jumeirah a Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activitiesJob Responsibilities:a-...

  • Front Office Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:...

  • Team Leader, Vip Services

    1 week ago

    Dubai, Dubai, United Arab Emirates Atlantis The Royal Full time

    Team Leader, VIP Services(10415)At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every...

  • Coordinator, Vip Services

    1 week ago

    Dubai, Dubai, United Arab Emirates Atlantis The Royal Full time

    Coordinator, VIP Services(10457)At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every...

  • Front Desk Supervisor Jobs In Dubai UAE

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Front Desk Supervisor Jobs In Dubai UAE | HiltonFor More Top Organization Jobs Click )HereAt Hilton Dubai Palm Jumeirah a Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activitiesResponsibilities:Supervise Front Desk operations during...

  • Front Office Supervisor for

    7 days ago

    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Front Office Supervisor for Conrad Dubai supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Office Supervisor for Conrad Dubai, you will oversee the front office activities between the Guest, the hotel, and the...

  • Front Desk Supervisor Jobs In Dubai UAE 2023

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    Front Desk Supervisor Jobs In Dubai UAE 2023 | HiltonFor More Top Organization Jobs Click HereDescription:A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activitiesResponsibilities:Supervise Front Desk operations during your assigned...

  • Operations Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Parsons Oman Full time

    Job Description:Operations Supervisor - ITS (UAE National)Dubai, UAE Parsons is looking for an amazingly talented ITS Operations Supervisorto join our team In this role, you will get to supervise, monitor, and operate Traffic Management Center (TMC) Systems and related activities to ensure smooth traffic flow within the road network of the Emirate of Dubai...

  • Front Office Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest...

  • Operations Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Parsons Full time

    Operations Supervisor - ITS (UAE National)Dubai, UAEParsons is looking for an amazingly talented ITS Operations Supervisor **to join our team In this role, you will get to supervise, monitor, and operate Traffic Management Center (TMC) Systems and related activities to ensure smooth traffic flow within the road network of the Emirate of Dubai contributing...

  • Operations Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Global ME Recruitment Network Full time

    Operations Supervisor for Paint Protection and Sun Protection FilmSalary :AED Oversees daily operations, manages technicians, ensures quality, and maintains inventory. Requires 5 years' experience, strong leadership, excellent communication, organizational skills, and knowledge of luxury car brands. Bachelor's degree preferred. Ensures customer satisfaction...

  • Vip Cabin Attendant

    1 week ago

    Dubai, Dubai, United Arab Emirates Hawker Pacific Full time

    Summary:Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of...

  • Operations Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Amazon Full time

    Operations Supervisor | Amazon DubaiAmazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing...

  • Front Desk Supervisor

    1 week ago

    Dubai, Dubai, United Arab Emirates Hilton Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.A Front Desk...