Clinic Coordinator/supervisor
6 months ago
**Core Duties and Responsibilities**:
- Support care delivery to patients
- Communicate and provide resources to patients and caregivers about patient’s conditions and treatment requirements
- Recognise and appropriately manage challenging behaviors of patients and caregivers
- Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated
- Organize patient information for efficient data transfer to relevant internal staff and external providers
- Receive and collate information from new, existing, and transfer patients
- Liaise with other providers to ensure patients at risk are monitored adequately
- Conduct checks on data input to ensure quality and consistency
- Generate reports for population health management
- Coordinate among multidisciplinary teams in the provider’s setting
- Liaise with clinical and non-clinical staff for effective patient management
- Organize and manage minutes of internal meetings as needed
- Follow up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway
**Key Interactions**:
**Internal Interactions**:
- Clinical lead
- Physicians within the facility
- Administrative within the facility
- Other clinically trained personnel such as pharmacists, technicians, physiotherapists, nurses, etc.
**External Interactions**:
- Other healthcare providers
- Service providers such as rehabilitation centers, home care facilities, dialysis centers, outpatient pharmacies, etc. - Social care services provided by psychologists, behavioral analysts, social workers, counselors, etc.
- Voluntary services Patients and their family members/caregivers
**Reporting**:
- Clinically-trained personnel (e.g., clinical lead, senior nurses)
**Preferred Qualifications**:
- Diploma or equivalent certificate in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences or Business Administration
- Bachelor’s degree in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences, or Business Administration
**Preferred Experience**:
- Minimum 2 years of experience at a healthcare provider (e.g., hospital, outpatient clinic) or with a healthcare professional
- Experience in administrative duties and use of databases
- Experience in primary care services (such as chronic disease management, and preventive services)
- Knowledge of medical terminology
**Note**:Experience requirements are flexible if appropriate education and training are met.
**Skill Set and Attributes**:
- Excellent verbal and written communication skills in English and Arabic
- Strong organizational and documentation skills and attention to detail
- Strong critical thinking and problem-solving skills
- Data analysis and management skills
**About Skills Hub Recruitment Solutions**:
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