Front Office Supervisor with Marketing Expertise at

7 months ago


Dubai, United Arab Emirates Riviera Hotel Dubai Full time

Job Opportunity: Front Office Supervisor with Marketing Expertise at our Distinguished 4-Star Boutique HotelJoin our esteemed 4-Star Boutique Hotel as the Front Office Supervisor, where your role goes beyond managing the reception. We are seeking an individual with marketing skills to excel in upselling hotel rooms and maintaining excellent guest relations. As a leader, you will guide a team of receptionists, reporting directly to the Sales and Revenue Manager.*Key Responsibilities:*1. *Guest Relations Mastery:* Cultivate exceptional guest relations, ensuring a warm welcome, efficient check-ins, and personalized attention throughout their stay.2. *Upselling Expertise:* Utilize marketing skills to promote and upsell hotel rooms, enhancing revenue while providing guests with tailored experiences.3. *Team Leadership:* Lead and inspire a team of receptionists, fostering a positive and collaborative work environment.4. *Collaboration with Sales and Revenue Manager:* Work closely with the Sales and Revenue Manager to implement effective strategies for room bookings and revenue optimization.5. *Problem Resolution:* Address guest concerns promptly and effectively, turning challenges into opportunities for guest satisfaction.*Qualifications:*- Proven experience in front office operations, with a focus on guest relations and upselling. Marketing skills to promote and maximize room bookings. Leadership qualities to guide and motivate a team of receptionists. Excellent communication and interpersonal skills for effective guest engagement. Ability to collaborate with the Sales and Revenue Manager on revenue optimization strategies.*To Apply:*If you have a passion for guest relations, marketing expertise, and leadership skills to excel as our Front Office Supervisor, submit your resume and a cover letter to [
- . ].Join us in creating memorable stays for our guests at our Boutique Hotel. #HotelJobs #FrontOfficeSupervisor #GuestRelations #UpsellingExpertise

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)



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