System Administrator
5 months ago
**Roles and Responsibilities**
- Install, configure, and maintain hardware and software systems, including servers, network devices, and workstations.
- Monitor system performance and troubleshoot issues to ensure optimal uptime and performance.
- Implement and maintain security measures to protect the organization’s data and systems from cybersecurity threats.
- Manage user accounts and permissions, ensuring appropriate access levels are maintained.
- Document and perform regular backups and disaster recovery procedures to safeguard critical data.
- Assist with the procurement of IT equipment and software, including researching and recommending new technologies.
- Provide round the clock technical support to users as per SLA, including troubleshooting hardware and software issues.
- Document system configurations, procedures, troubleshooting steps, and Root Cause Analyses for reference and training purposes.
- Analyze and document all incidents and problems.
- Conduct regular customer training to maintain familiarity with the systems and to maintain customer relationships.
- Lead software installations and upgrades, including conducting UATs and system tests to ensure customer requirements and specifications are met.
**Qualifications and Requirements**
- Bachelor’s degree in computer science, Information Technology or a related field.
- Minimum of 1-year working experience preferably in system and database administration.
- Proficiency in administering Windows and/or Linux server environments.
- Understanding of networking protocols, services, and security.
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
- Ability to script and automate routine tasks (e.g., PowerShell, Bash).
**Job Type**:Full Time
- **Job Location**:Dubai
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