Learning & Development Manager (Pe-bh-g19)

2 days ago


Dubai, United Arab Emirates Tap Payments Full time

**As a Tapster You Will**:

- Develop, manage, and deliver training and development programmes and curriculum for new and existing employees across the business
- Liaise and partner with the senior leadership team, globally, to understand training requirements including content, schedules and wider team collaboration
- Work with the Compliance teams to roll-out regulatory required training programs such as AML and KYC
- Collaborate with the global management team to develop a retention, replacement and succession plan for the business.
- Create and deploy evaluation programs to measure organisation’s strengths and weakness’ as well as the effectiveness of training.
- Create reports on the above to communicate with the leadership team and advise L&D strategy to improve
- Identify personnel skill gaps and work with leadership to develop action plans to actively develop team members
- Build an L&D framework that can be adapted to new growth markets, including document, content and media vault
- Run graduate programmes across the business, building partnerships with top-tier universities in the region.
- Develop an in-depth employee L&D journey process for new Tapsters
- Stay current on trends and best practices in L&D whilst leading world-class initiatives that differentiate Tap from the rest
- Any other duties as required by the line manager or Head of Department that are commensurate with the grade.

**What You Bring to the Party**:

- 5-10 years experience in learning and development, programme management, facilitation and content/curriculum design
- Experience in or with a high-growth organisation building from the ground up
- Proven track record of developing, managing and analysing the effectiveness of training programmes
- Meticulous attention to detail, highly organised and task driven
- Ability to prioritise, manage and deliver on multiple training programmes simultaneously
- Positive attitude, team player, adaptable, resourceful and self-starter who is able to work independently
- Fluent in the use of modern training tools and technology
- Bachelor's degree in a relevant area or equivalent combination of education and experience
- Fluency in spoken and written English is essential, Arabic is a plus.

**Tap is a rapidly growing payment services business, expanding internationally at an extraordinary pace. We are hiring exceptional talent to work with high-performing global teams with one common goal: Making payments easy, quick and secure for our clients all around the world.**

**Are you ready?


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