Assistant Relationship Manager
2 days ago
**Assistant Relationship Manager - Banking Sales**
Job Purpose
- To promote Bank’s Retail banking products from Priority Plus (HNIs
- AED one million+ NRV/AED 5 MN+ mortgage) New to Bank Priority Plus customers, investment and saving products.
- To increase the wallet share of Bank amongst our corporate client base as well as new companies listed under Bank’s TML.
- To drive overall customer origination of New to Bank & New to Product customers. Grow segment accounts base and help to increase forward/backward cross-sell suite of applicable products - Investments, liabilities, assets etc.
- Liaise with Investment and PRMs to profile customers & market applicable investment products.
- To work closely with relevant departments to ensure best practice overall customer experience & development of product suite.
- To be aware of any market changes from competition to effectively manage customer objection handling
- Provide constructive and constant feedback to bank staff on improvement of: products, services and processes etc., which may either reduce TAT or costs or enhance customer experience.
- Be an effective team player and contribute to achievement of goals based on the Key Performance Indicators issued from time to time.
- Ensure that all the KYC, AML & compliance guidelines of the bank are followed. Also, ensure that there is no mis-selling.
**Key Accountabilities**
Carry out a range of new to bank sales activities ensuring that the work assigned has been accurately completed within specified timelines.
To ensure that financial objectives of business segment are met
Provide support to Retail credit team in ensuring portfolio quality of Retail assets by providing market intelligence & early alert signals on attrition.
Compliance with processes, policies & items governing KYC, AML and customer due diligence policies & procedures.
Monitor & review products, service levels & processes & provide innovative solutions to address opportunities & challenges faced.
Ensure that customers are provided proper & correct information about Bank’s products & services. Also no mis-selling of products or documents compromise of any sort
Undertake other duties at similar level when required Other Accountabilities Other Accountabilities Job Context
Daily meetings with potential Bank Priority Pluss customers.
Achieve overall financial numbers of Priority Plus Banking segment within assigned region and opening up opportunities for the team and bank Education Bachelors Degree in Commerce Experience and Skills
**Work Experience**:
At least 2 year experience in Retail sales, Priority banking would be preferred. Behavioural Competencies Change and Innovation
- Basic Evaluating and Solving Challenges
- Basic Results Orientation
- Basic Working and collaborating with others
**Technical Competencies**
Customer Service Excellence
- Treasury
- Expert
Sales Strategy, Management and Execution, Treasury
- Basic
Trading and market risk management
- Treasury-Basic
Governance, Risk and control
- Treasury
- Basic
**Job Types**: Full-time, Permanent
**Salary**: Up to AED14,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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