Motorcylce Service Center Head

7 months ago


Dubai, United Arab Emirates GazMin Motors LLC Full time

**Job Overview**:
The Motorcycle Workshop Head is responsible for overseeing the efficient and effective operation of a motorcycle service and repair workshop. This role involves managing a team of mechanics, ensuring high-quality service, and maintaining a safe and organized working environment. The Workshop Head is also involved in customer service, inventory management, and implementing processes to optimize productivity.

Key Responsibilities:

- **Team Management**:

- Lead and supervise a team of motorcycle mechanics, ensuring they are well-trained, motivated, and adhere to safety guidelines.
- Conduct regular team meetings to discuss goals, address concerns, and provide necessary training.
- Delegate tasks effectively and monitor individual and team performance.
- **Operational Management**:

- Oversee day-to-day operations of the workshop, including scheduling, job assignments, and workflow management.
- Ensure that all repair and service work is completed within established timeframes and meets quality standards.
- Implement and enforce safety protocols to maintain a secure working environment.
- **Customer Service**:

- Interact with customers to understand their motorcycle service and repair needs.
- Provide estimates for repair costs, explain necessary repairs, and address customer inquiries.
- Handle customer complaints or issues promptly and professionally.
- **Quality Control**:

- Implement quality control processes to ensure that all work meets or exceeds industry standards.
- Conduct regular inspections of completed jobs to verify quality and accuracy.
- Identify areas for improvement in the repair and service processes.
- **Inventory Management**:

- Monitor and manage workshop inventory, including spare parts, tools, and equipment.
- Coordinate with suppliers to ensure the timely availability of necessary materials.
- Implement cost-effective inventory control measures.
- **Budget and Cost Control**:

- Assist in developing and managing the workshop budget.
- Identify cost-saving opportunities and implement measures to control expenses.
- Track and analyze key performance indicators to optimize financial performance.
- **Training and Development**:

- Stay updated on industry trends, new technologies, and best practices.
- Provide ongoing training and professional development opportunities for workshop staff.
- Foster a culture of continuous learning within the team.
- **Regulatory Compliance**:

- Ensure compliance with relevant safety and environmental regulations.
- Stay informed about changes in industry regulations and implement necessary adjustments.

**Requirements**:

- Proven experience in motorcycle workshop management or a similar role.
- Strong technical knowledge of motorcycle repair and maintenance.
- Excellent leadership and interpersonal skills.
- Effective communication and customer service abilities.
- Familiarity with industry regulations and safety standards.
- Problem-solving and decision-making skills.
- Organizational and time-management abilities.
- Budgeting and financial management skills.

Pay: AED5,000.00 - AED7,000.00 per month


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