Patient Coordinator

1 month ago


Jumeirah, United Arab Emirates Prestigeous medical group Full time

Job TTitlLocation: Dubai, United Arab EmiratesCompany Description: We are a leading healthcare organization specializing in hair transplant surgery in Dubai. Our state-of-the-art facility and highly skilled medical professionals provide exceptional care to our patients. We are committed to delivering outstanding results and ensuring a positive experience for every individual who seeks our services.Job Description: We are seeking a dedicated and experienced Arab-speaking Patient Coordinator to join our Hair Transplant Surgery Department in Dubai. As a Patient Coordinator, you will be responsible for providing personalized support and assistance to Arabic-speaking patients throughout their journey, from the initial consultation to post-operative care. Your primary goal will be to ensure that patients have a seamless and satisfactory experience while maintaining the highest level of professionalism and patient confidentiality.Responsibilities:Serve as the primary point of contact for Arabic-speaking patients, addressing their inquiries, concerns, and needs promptly and empathetically.Schedule and coordinate patient appointments, consultations, and surgical procedures, ensuring efficient utilization of resources and meeting patient preferences.Educate patients about the hair transplant procedure, providing detailed information on pre-operative instructions, post-operative care, and expected outcomes.Collaborate with medical professionals, including surgeons, nurses, and technicians, to ensure smooth patient flow and timely delivery of services.Manage patient documentation and maintain accurate electronic medical records, ensuring compliance with privacy regulations and internal protocols.Provide guidance and support to patients throughout the recovery process, addressing any post-operative concerns or questions they may have.Coordinate with insurance companies, if applicable, to ensure proper coverage and accurate billing for patients.Stay up to date with industry trends and advancements in hair transplant surgery, attending relevant workshops and training sessions to enhance knowledge and expertise.Collaborate with the marketing team to contribute to promotional activities, including social media posts, patient testimonials, and success stories.Qualifications:Fluency in Arabic and English is essential, with excellent verbal and written communication skills in both languages.Proven experience in a patient coordination or customer service role within a healthcare setting, preferably in a surgical or cosmetic surgery department.Strong interpersonal skills with the ability to provide compassionate and professional care to patients from diverse cultural backgrounds.Knowledge of hair transplant surgery procedures and post-operative care is desirable.Exceptional organizational and multitasking abilities to manage a high volume of patient appointments and inquiries.Proficiency in using electronic medical records (EMR) systems and basic computer skills.Respect for patient confidentiality and strict adherence to privacy regulations.Positive attitude, attention to detail, and ability to work effectively in a team environment.Prior experience in Dubai's healthcare industry and familiarity with local customs and practices is an advantage.If you are a dedicated professional who is passionate about patient care and possesses the necessary skills and qualifications, we invite you to join our team and contribute to transforming lives through hair transplant surgery.

Job TTitlLocation: Dubai, United Arab EmiratesCompany Description: We are a leading healthcare organization specializing in hair transplant surgery in Dubai. Our state-of-the-art facility and highly skilled medical professionals provide exceptional care to our patients. We are committed to delivering outstanding results and ensuring a positive experience for every individual who seeks our services.Job Description: We are seeking a dedicated and experienced Arab-speaking Patient Coordinator to join our Hair Transplant Surgery Department in Dubai. As a Patient Coordinator, you will be responsible for providing personalized support and assistance to Arabic-speaking patients throughout their journey, from the initial consultation to post-operative care. Your primary goal will be to ensure that patients have a seamless and satisfactory experience while maintaining the highest level of professionalism and patient confidentiality.Responsibilities:Serve as the primary point of contact for Arabic-speaking patients, addressing their inquiries, concerns, and needs promptly and empathetically.Schedule and coordinate patient appointments, consultations, and surgical procedures, ensuring efficient utilization of resources and meeting patient preferences.Educate patients about the hair transplant procedure, providing detailed information on pre-operative instructions, post-operative care, and expected outcomes.Collaborate with medical professionals, including surgeons, nurses, a



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