Team Lead Account Management
5 months ago
Role Summary:
Responsible for developing the business by leading the team of account managers in building and maintaining long-term relationships with our partners.
What's On Your Plate?- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.- Maintain a continuous business relationship with partners.- Provide excellent service and support in order to build strong relationship and resolve operational issues between partners and the company.
Lead the team of account managers to:
- Ensure that the menus of the clients are up to date at all times.- Optimize the partner's content (MOA, delivery time).- Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer.- Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners and newsletters.- Transmission method optimization: Convincing partners to implement track order feature and changing the transmission method to WLA.- Convince partners for promotions and offers.- Encourage partners to subscribe for the online payment gateway.-
- Maintain accurate records of all sales and prospecting activities including:
- Closed sales
- Follow-up activities
- Sales expense report
- Increased sales report after placing promotion, voucher and coupons
- Partner analysis sheet
- Account management report
What Did We Order?- Bachelor's degree in Business Administration or any related field.- Must have 4-5 years of experience in sales in a tech industry.- Experience with building and leading commercial teams.- Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.- Adaptability and strong problem-solving skills.- Commitment to coach and not just manage with a shared goal of building high-performance teams.- Comfortable working in a challenging environment.- *Residency in or relocation to Al-Ain is a must*
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