Level 1 Technical Support
2 months ago
We are a leading **IT infrastructure solutions provider** and we are looking for a **Level 1 Technical Support** professional to join our team in **Ajman**. As a Level 1 Technical Support, you will be responsible for providing technical assistance and support to our customers.
**Requirements**:
- Good communication skills in Arabic (must) and English
- Ability to diagnose and resolve basic technical issues
- Basic knowledge of networking protocols, TCP/IP, and DNS
- Basic knowledge of computer hardware and software
- Minimum 1 year experience in technical support or similar role
**Salary**: AED3,000.00 - AED3,500.00 per month
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