Operational Risk Manager

1 week ago

Dubai, United Arab Emirates JPMorgan Chase Bank, N.A. Full time

When someone joins Operational Risk Management (ORM), they should know this is a place where they belong, where they can add value and contribute to protecting the Firm.
ORM is part of Compliance, Conduct and Operational Risk (CCOR), within the Risk Management and Compliance organization. We maintain oversight of the firm's compliance, conduct and operational risk management activities and are responsible for the design and execution of a comprehensive Risk and Control framework. We are considered a second Line of Defense (LoD) function and proactively manage operational risk to defend the firm against the negative impacts of operational errors. We help the firm grow its business in a responsible way by anticipating new and emerging risks.

Our Risk organisation is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse perspectives that our team of Risk professionals brings and embracing an inclusive environment.

**Responsibilities**:

- Independently oversee and monitor the appropriate execution of the JPMorgan CCOR Framework by the businesses and supporting functions in the 1st LOD within the CEEMEA region.
- Understanding and assessing key and emerging operational risks faced by the businesses in the region, including staying abreast of industry news and regulatory developments to facilitate proactive risk identification and mitigation.
- Working closely with the local control functions and regional / global Operational Risk Management teams to ensure local issues are known broadly and are being escalated as required.
- Representing the independent risk function as appropriate at regional management, regional strategic initiatives, governance and regulator meetings as required, supported by relevant risk specialists.
- Independently assess operational risks and control environments through qualitative and quantitative means, raising Issues for the 1st LOD to remediate where relevant.
- Utilise expert judgement and observation of emerging risks to help shape the CCOR Monitoring and Testing Plan across the region.
- Liaison with key stakeholders across 1st, 2nd and 3rd LODs in the communication of observations and results of Monitoring and Testing activities and facilitating the read across to other groups.

**Required Qualifications, capabilities and skills**
- Bachelor's degree with 7+ years of professional experience in risk management or other related control functions (e.g. Compliance, Controls Management, Audit)
- Strategic thinker with strong analytical and project management skills with successful track record of completion
- Experience dealing with requests from regulators or other external parties would be beneficial.
- Ability to lead the change and manage conflict with strong influencing skills.
- Excellent written and verbal communication and presentation skills. Ability to understand risks and their drivers and to form, articulate and explain views.
- Ability to multi-task, prioritize and thrive in a fast-paced and evolving environment, proactive team player as well as being self-motivated with the ability to act independently.
- Strong Microsoft PowerPoint and Excel skills

**Preferred Qualifications, capabilities and skills**
- Familiarity with Tableau, Alteryx or other automation technologies.
- Adaptability to learn and understand internal systems, technology architecture and components, processes, sub-processes, risks and controls.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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