Operational Risk Group Manager

2 weeks ago

Dubai, United Arab Emirates Citi Full time

The Operational Risk Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

**Responsibilities**:

- independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
- Serves as an oversight function working with the In-Business OR and Independent Risk Teams
- Drives - Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans)
- Ensures Operation Risk Policy implementation and exception approvals
- Informs Operational Risk Council on Sub-Segment Level OR related matters
- Attends In Business Risk Committees
- Leads
- oversees the annual Key Risk Indicator (KRI) reviews
- Monitors KRCIs triggers and thresholds and the analysis by the Business
- Liaises with Business on breaches and action steps to correct breaches
- Communicates and Escalates breaches in KRCIs at the Segment Level
- Works on T-10 (deep dive - root cause analysis) with support of Business and drive corrective actions
- Exports best practices and common risk, controls and corrective actions
- Ensures that Citi wide KORs and KRCIs are communicated and understood by Businesses

**Qualifications**:

- 10+ years relevant experience
- Significant experience in Operational Risk is a must. Other risk and control disciplines would be a plus - credit, and market.
- Experience in Internal Audit or Financial Control would be desirable.
- Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams.
- Excellent communication skills - verbal & written

**Education**:

- Bachelor’s/University degree, Master’s degree preferred
- **Job Family Group**:
Risk Management
- **Job Family**:
Operational Risk
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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