Role in Golf Operations
5 months ago
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address.
ABOUT THE ROLE
**Function**:Golf Operations
**Department**:Golf
**Role**:The role is responsible for overseeing and managing the day-to-day activities in their department, including: reception, locker room, outside services & golf events. This role involves a combination of administrative, managerial, and customer service responsibilities to ensure the smooth functioning of the golf facility.
ABOUT THE FUNCTION
- Hire, train, and manage golf operations team.
- Provide excellent customer service to members and guests.
- Supervise the planning and organize golf tournaments, events, and outings.
- Develop and manage the golf facility's budget, including revenue generation, cost control, and financial reporting. Ensure compliance with local regulations, safety standards, and environmental policies.
PERFORMANCE DRIVEN CULTURE: WHAT WILL YOU BE MEASURED AGAINST
- Strong leadership, communication skills.
- Analyzing operations and assigning resources accordingly.
- Seamless Communication across all levels of the business unit. Provide constructive feedback (on and off-the-job).
TECHNICAL SKILLS & COMPETENCIES
- Put Customer First
- Drive for Results
- Learning
- Resilience Adaptability
DESIRED PROFILE (QUALIFICATIONS, EXPERIENCE & LANGUAGE PROFICIENCY)
- Displays an excellent understanding, planning, organization and implementation of the construction of new playing surfaces.
- Understands the club Financial Performance.
- Supervises, organizes and demonstrates good planning skills. Minimum of a high school diploma is required / CMAE MDP 1.
WHAT WE BELIEVE IN
At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.
**Customer Focus**
Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.
**Ownership Mindset**
No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.
**Fast Paced**
Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.
**Talent and Tenacity**
Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.
**Adaptability**
We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.
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