Office Admin and Customer Service Representative

3 weeks ago


Dubai, United Arab Emirates A Leading Holding Company In UAE Full time

The Role

**Responsibilities**: Customer Interaction: - Meet and greet walk-in customers, directing them to the appropriate service advisor. - Collaborate with service advisors to ensure seamless customer service. Job Card Management: - Create job cards in the CRM upon receiving cars/wheels, following service advisor instructions. - Record time spent and consumables used in each job card daily. - Monitor schedule adherence and remind service advisor in case of time overruns - Promptly update customers on work status and communicate any delays. Invoicing and Accounts - Generate invoices and receipts using Zoho Books upon completion of services. - Share statement accounts with credit customers and follow up on payments when due. - Handle and maintain the petty cash and share the ledger with Head office daily basis - Record all the expenses and bills in Zoho Books - Submit the bills to head office for reimbursement on a weekly basis Inventory and Procurement: - Issue consumables for ongoing jobs and works - Coordinate with the procurement team to purchase parts, spares & consumables required to complete the work - Share purchase orders with Vendors and follow up on pending or new inquiries - Responsible for all inward and outward (physical movement) stock - Responsible for carrying out a weekly stock count and sharing the report to the Head office Other Admin Tasks: - Ensure cleanliness and tidiness of the office and workshop all the time - Ensure a well-maintained and hygienic office space, including office desks, pantry and eating place, stores, storage room, and other areas. - Inform and update the HO Admin and/or HR if any repairs and maintenance-related employee queries and direct them to the HR department as needed. - Manage office supplies, pantry and cleaning items and place orders when necessary. - Maintain and organize files, records, and documents both in physical and digital formats
**Requirements**:

- Presentable, chirpy, extrovert. - On-Site Job, 6 days a week. - Customer-oriented, with the ability to adapt/respond to different types of characters - Proven experience in office administration and customer service. - Familiarity with CRM and Accounting systems, preferably Zoho CRM and Books - Strong organizational and multitasking abilities. - Excellent communication and interpersonal skills. - Attention to detail and accuracy in data entry. - If you can find us someone who has worked

About the company
We are a group of humble, energetic, and result-oriented experts in UAE, collectively called HR Orb. We officially commenced our HR Partner services in 2021 Our highlight is our experience in HR Partner services in the UAE, and we thought 2021 was the perfect time to start working as a team. We believe that dates or years dont matter, but the way we conduct our end-to-end services, being your HR Partner, is the star of the show



  • Dubai, United Arab Emirates Renovo Full time

    We are currently hiring a Customer Service Representative cum Admin Assistant to join our team. You must have an experience of carrying out customer service, administrative tasks, taking calls and have basic IT skills. Accounts experience of receivable and payable will also be required. **Responsibilities**: - Must be able to prepare quotations. - Updating...

  • Customer Service

    3 weeks ago


    Dubai, United Arab Emirates Citron HQ Full time

    CITRON is urgently hiring a Customer Service and Admin Representative who has great customer service skills in a fast-paced work environment. To know more about us, please visit our Instagram account, Citron HQ. **Responsibilities**: - Answer customer queries on the phone/WhatsApp/mail - Handle customer complaints, provide appropriate solutions and...


  • Dubai, United Arab Emirates Altius Customer Service Full time

    *Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...


  • Dubai, United Arab Emirates Ezees Service Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...


  • Dubai, United Arab Emirates EmbellishGold Full time

    Looking for Female Customer service representative - Should be able to perform Admin & Live Sessions Should be able to communicate english & tagalu. Should be able to handle customer inquiries, manage complaints, respond properly on time. **Salary**: AED2,500.00 - AED3,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning...


  • Dubai, United Arab Emirates Real Meal Catering Services LLC Full time

    We are looking for a female customer-oriented service representative with relevant experience. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers....


  • Dubai, United Arab Emirates Happy Puppy Grooming Boutique LLC Full time

    Happy Puppy Grooming Boutique are expanding! We are looking for an experienced Customer Service Representative to join out team this would be great for someone looking for a junior role or for someone to progress. Duties and responsibilities: - Handling all incoming customer queries and questions - Maintaining an accurate Customer Relationship Management...


  • Dubai, United Arab Emirates ALLURE TRANSLATION EDITING & PROOFREADING SERVICES L.L.C Full time

    Walk-in Interview! Allure Translation Services Job Position: Admin and Sales representative Date and time: 06-Feb-2025 / 11:00 AM Office no 45, 4th Floor, Al Moosa Tower 2, Sheikh Zayed Road, near Emirates Tower Metro Station. To ensure success as an admin and sales representative, you should have strong knowledge of Computer, basic knowledge of...


  • Dubai, Dubai, United Arab Emirates Dubizzle Full time

    We are committed to delivering the best online search experience. As a Receptionist, you will be the first point of contact for the company and provide administrative support.You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely...


  • Dubai, United Arab Emirates HR Orb FZ LLC Full time

    Job Summary: We are seeking to hire an Office Admin and Customer Service Rep to join our auto detailing and customer service, managing administrative tasks, and ensuring the efficient operations of our facility. **Responsibilities**: Customer Interaction: - Meet and greet walk-in customers, directing them to the appropriate service advisor. - Collaborate...


  • Dubai, United Arab Emirates Mohammad Azim Technical Service LLC Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Dubai, United Arab Emirates Eteen Logistic Service Full time

    **Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...


  • Dubai, United Arab Emirates TREND SOURCING GLOBAL ECOMMERCE - FZCO Full time

    *Job Opportunity: Social Media Admin & Customer Service Representative at Trendsourcing Dubai * We are seeking a motivated and skilled individual to join our team as a Social Media Admin and Customer Service Representative. *Responsibilities:* - Manage and engage with our audience across various social media platforms. - Provide exceptional customer...


  • Dubai, United Arab Emirates Pickitt Foodstuff Trading Full time

    We are seeking a Customer Service and Admin Coordinator to join our team. As the Customer Service and Admin Coordinator, you will play a crucial role in ensuring excellent customer service and smooth operation of administrative tasks. **Responsibilities**: - Answer office calls and provide exceptional customer service by addressing customer complaints and...


  • Dubai, United Arab Emirates Halarain Full time

    "We are looking for a Responsible Female Admin cum Representative to perform a variety of Administrative tasks. **Requirements**: - Arabic speaker with excellent communication skills. - Welcoming customers, taking calls, and following up with them. - Scheduling appointments. - Drafting correspondence and planning meetings. - Preparing documents and forms -...


  • Dubai, United Arab Emirates Luxuria Cars Rental Full time

    **Customer Service/ Office Admin for Car Rental** **Company**: Luxuria Cars Rental **Location**: Abu Hail, Dubai **Job Type**: Full-Time **Key Responsibilities**: - Assist with rental agreements, payments, and returns. - Maintain accurate records and update customer information in our system. - Support the office admin team with day-to-day tasks. -...


  • Dubai, United Arab Emirates K Four Technical Services LLC Full time

    HIRING ALERT !!!! - Applicants must be fluent in English. - Must have minimum 2 years UAE experience in the similar job role. **Customer Service**: Manage large amount of incoming phone calls and social media messages. Identify and access customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through...


  • Dubai, United Arab Emirates Quality Government Service Center Full time

    **Job description** - Greet and welcome guests as soon as they arrive at the office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily mail/deliveries - Update calendars and schedule meetings -...


  • Dubai, United Arab Emirates TRANSPORT AND CONSTRUCTION COMPANY Full time

    **Job Summary**:We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to prepare quotations, process orders, buy spare parts, and escalate complaints across several communication channels. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional...


  • Dubai, United Arab Emirates Happy Puppy Grooming Boutique LLC Full time

    Happy Puppy Grooming Boutique are expanding! We are looking for an experienced Customer Service Representative to join out team this would be great for someone looking for a junior role or for someone to progress. Duties and responsibilities: - Handling all incoming customer queries and questions - Maintaining an accurate Customer Relationship Management...