Area Manager

19 hours ago


Dubai, United Arab Emirates National Bonds Corporation Full time

To achieve sales targets from the allocated area by managing a team of relationship manager. Mapping, prospecting and targeting the companies and HNW customers of the area through coaching and training of the team, for continuous improvement of productivity levels.
**Team Management**
- Manage the team of relationship managers to sell national Bonds in the assigned area / territory.
- Introduce valid methods to improve the quality of relationship manager’s skills in nurturing relations with clients and to boost sales.
- Monitor the individual’s production performance to achieve the team’s productivity target.
- Review individual’s performance with the Head of Wealth Management & Group Benefits, on a regular basis to take corrective actions.

**Sales Management**
- Area mapping and target identification to execute sales activities.
- Enforce daily execution of the MBO for the sales team.
- Conduct daily visits to Companies, exploring corporate and SMEs investment and create openings for the team to approach salaried employees.
- Conduct joint field visits with sales persons to identify the areas that need improvement.

**Sales Support**
- Maintain leads & referral’s stream and ensure agreed response TAT and conversion rate.
- Manage kiosks; deploy NBC marketing material at non POS key locations, conduct presentations to groups, companies, associations and communities in the geographical area of operation.
- Collect customers and market feedback, extract trends, core issues, opportunities & areas for improvement and recommend action.
- Support Marketing & Distribution sales related events, Kiosks, Surveys and information gathering exercises.
- Help resolve customer complaints, issues and ensure prompt follow up and resolution.

**Skills, Knowledge & Competencies Required**:
**Experience**
- Preferably 4 years’ experience in sales or customer service with a financial institution and at least 2 years of experience in managing a team.
- Significant sales management experience in a fast paced, highly competitive, ever
- changing sales environment
- Experience in Financial services institution, banks or insurance.

**Trainings**
- Customer Relationship Management (CRM) is preferred
- CISI certified is preferred

**Knowledge, Skills & Competencies**
- Ability to follow and meet the deadlines & schedules.
- Great relationship skills, tenacity, resilience and inter-personal/presentation skills.
- Drive for superior performance and ability to focus activities which will have high impact on sales & customer service.
- Creative problem-solver with the ability to adapt and respond to changing priorities
- Should possess excellent communication skills written & oral, preferably bi-lingual (English / Arabic).
- Excellent communication, negotiating and selling skills.
- Time management skills
- Project management skills
- Business reporting,(letters, proposals, minutes of meetings)
- Good Computer skills ( Ms office word, power point, excel)

**Conditions to Apply**
- Completion of 12 months in current position.
- Good performance rating -3 and above for 2021 performance year.
- Clear conduct history with no active warnings.
- Position will be open for 2 weeks
- Share your updated CV



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