Duty Manager
5 months ago
**Job Number** 23146196
**Job Category** Rooms & Guest Services Operations
**Location** Le Méridien Mina Seyahi Beach Resort & Waterpark, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
We are seeking an organized and enthusiastic duty manager to join our growing company. You must enjoy working in a fast-paced, collaborative environment. You will be responsible for leading your team to success and ensuring all work processes flow efficiently in order to help bring projects to completion.
Duty Manager
**Responsibilities**:
- Direct, oversee, and manage daily operations for our organization
- Uphold and enforce company policies and procedures and implement new processes
- Suggest changes to operating standards in order to improve the efficiency of work
- Set departmental goals and create plans of action for achieving them
- Work with the HR department to resolve employee issues and complaints
- Help foster a positive working environment for all workers and check in regularly to ensure employee satisfaction
- Maintain an efficient, organized workspace that encourages productivity at all times
- Complete daily operational tasks in a timely manner
- Build and maintain positive client and customer relationships
- Set-up and attend company meetings as required
- Train new hires in company processes and procedures
- Organize and distribute schedules and assignments
- Assist with budget creation
- Maintain open lines of communication between all departments
Duty Manager Requirements and Qualifications
- High school diploma or GED equivalent required
- Bachelor's degree in business administration, management or related field preferred
- 2+ years working in a management position and familiar with such duties and responsibilities
- In-depth knowledge of our specific industry a plus
- Service industry experience
- Excellent customer service skills
- Ability to consistently maintain positive client relationships
- Exceptional time-management and task-delegation skills
- Computer literate and proficient using Microsoft Suite
- Organized and detail-oriented
- Outstanding communicator both verbally and written
- Dynamic personality and strong leadership skills
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
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