New Business Development Manager
7 months ago
**Responsibilities**:
- The **New Business Development Manager **works in coordinating operations, delivering a proper service to customers and optimizing the financial results of services assigned.
- Prepares action plans by individuals as well as by team for effective search of sales leads and prospects
- Develops a business plan and sales strategy for the market that ensures attainment of company sales targets and profitability
- Initiates and coordinates development of action plans to penetrate new markets
- Follow up with the agents for the booking, preparing schedules, circulating schedule to customers and to agents
- Assists in the development and implementation of marketing plans as needed
- Provides monthly Sales Report to General Manager regarding sales performance
- Maintains accurate records of all pricings, sales, and activity reports submitted by Account Executives
- Controls expenses to meet budget guidelines
- Maintains contact with all clients in the market to ensure high levels of client satisfaction
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team
- Handles customer complaints and resolve issues in a timely manner
- Provides guidance and support to the logistics team on a daily basis
- Training and development of the operations team including performance evaluations
**New Business Development Manager Requirements**:
- More than 7 years sales experience of which three to 5 years in a sales management capacity in an NVOCC
- Degree / Diploma in Business Administration or Sales & Marketing
- Excellent interpersonal abilities with great networking skills
- Good computer skills (shipping software, related logistics/ shipping/ marine certification, Word, Excel, PowerPoint)
- Analytical, numerical and problem-solving skills when under pressure and with tight work deadlines
- Able to effectively manage and communicate with a diverse and multicultural team. Commercial flair and ability to develop new business
- Strong leadership, management and motivational abilities
- Experience in international environment an advantage
- Service-oriented, resilient, hands-on personality
- Strong Communication Skills
- Independent work style but team player
- Strong problem-solving and analytical skills
**About MBR Recruitment**:
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