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Operations and Sales Manager

1 month ago

Sharjah, United Arab Emirates NAQ.ae Full time

Key Responsibilities:
Operations Management:
Develop and implement effective operational strategies to optimize workflow, increase productivity, and ensure timely delivery of high-quality printing and advertising solutions.

Collaborate with production teams to manage resources, streamline processes, and maintain optimal inventory levels.

Ensure adherence to quality standards, timely project completion, and cost-effective production.

Sales Management:
Lead the sales team in achieving revenue targets, identifying new business opportunities, and expanding client base.

Develop and execute sales strategies, including market analysis, pricing, and competitive positioning, to maximize business growth.

Build and maintain strong relationships with existing clients while actively seeking and engaging new clients.

Provide sales team with coaching, training, and support to enhance their performance and achieve sales objectives.

Client Engagement:
Understand clients' printing and advertising needs, and offer tailored solutions that align with their goals.

Collaborate with clients to conceptualize, design, and execute impactful advertising campaigns that meet their objectives.

Ensure exceptional customer satisfaction by maintaining open lines of communication and promptly addressing client concerns.

Financial Management:
Prepare budgets, forecasts, and financial reports related to sales and operations.

Monitor expenses, pricing, and profit margins to achieve optimal financial performance.

Analyze market trends, customer feedback, and financial data to make informed decisions and recommendations.

Team Leadership:
Recruit, train, and mentor sales and operational teams, fostering a collaborative and motivated work environment.

Set clear performance targets, conduct regular performance evaluations, and provide constructive feedback to drive team growth.

Qualifications and Skills:
Bachelor's degree in Business Management, Marketing, or a related field. MBA is a plus.

Proven experience (10years) in sales and operations management within the printing and advertising industry.

Strong leadership skills with a track record of successfully leading and developing teams.

In-depth knowledge of printing processes, materials, and advertising concepts.

Excellent communication, negotiation, and interpersonal skills.

Strategic thinking and problem-solving abilities.

Proficiency in using CRM and sales management software.

Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously.

Strong business acumen with a customer-centric mindset.

**Salary**: AED7,000.00 - AED15,000.00 per month

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)