Receptionist / Admin (Fluent in Arabic and English)
2 months ago
As a Medical Center Receptionist, you will be the first point of contact for patients and visitors. Your role is crucial in creating a positive experience and ensuring smooth operations at the front desk. You will manage a range of administrative tasks and provide exceptional customer service to patients, families, and healthcare professionals.
**Key Responsibilities**:
- Greet patients and visitors warmly and professionally.
- Answer phone calls, schedule appointments, and handle inquiries with accuracy.
- Verify patient information, process insurance details, and manage patient records.
- Check patients in and out, ensuring all necessary documentation is completed.
- Coordinate with medical staff to facilitate efficient patient flow.
- Handle billing and payment transactions, and assist with insurance claims as needed.
- Maintain a clean and organized front office environment.
- Assist with administrative tasks such as filing, faxing, and data entry.
**Qualifications**:
- _**Fluent in both Arabic and English**_
- High school diploma or equivalent; additional certification in medical office administration is a plus.
- Previous experience in a medical or healthcare setting is preferred but not required.
- Excellent communication and interpersonal skills.
- Proficiency in computer systems and office software (e.g., Microsoft Office, electronic health records).
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality and discretion.
- Flexibility to work various shifts, including evenings or weekends if necessary.
Please submit your CV through this job post
Pay: From AED4,000.00 per month
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