Customer Support Manager-it
2 weeks ago
Qualifications & Experience: Information Technology. - Other : 8+ Years - Degree or Honours (12+3 or equivalent) : - Degree in Computer Science or a relevant degree Knowledge/Skills: - ITIL Certification (desirable for Customer Support and Deployment and mandatory for roles in Cyber Security). - Minimum 5 Experience in specialist technical experience, ideally within an IT Service and Support Management and customer facing environment - A minimum of 5 years managing a large Desktop Support teams at Level 2/3. - A minimum 5 years of managing large technical and/or Engineer teams is desirable. - Experience working in a Cybersecurity department is desirable.
Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more.
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Customer Support Associate
40 minutes ago
Dubai, United Arab Emirates IT Connections Full time**Customer Support Administrator** The Customer Service will report to the Technical Manager and will provide administrative support to the Services team / organization, manage office functions including: Job Order coordination, managing the Repair collection/dispatching,, database management, daily office operations, coordination of commercial matters,...
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Customer Support Representative
7 months ago
Dubai, United Arab Emirates TNC IT Solutions Full timeA **Customer support representative **supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services and features. - **This job requires full-time presence at the office and rotational...
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Customer Support Representative
2 weeks ago
Dubai, United Arab Emirates TNC IT Solutions Full time**KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...
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Customer Support Representative
4 days ago
Dubai, United Arab Emirates TNC IT Solutions Full time**KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...
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Administrative Assistant
4 months ago
Dubai Silicon Oasis, United Arab Emirates Teckvisor's Customer Full timeAs an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...
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Customer Service Agent
2 months ago
Dubai, United Arab Emirates Altius Customer Service Full time*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...
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IT Support
1 week ago
Dubai, United Arab Emirates Makver-GSM IT Full timeWe are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. **IT Support Specialist...
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IT Support
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Dubai, United Arab Emirates Noir7 IT Services Full timeWe are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades. To ensure success as an IT support...
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IT Support
4 months ago
Dubai, United Arab Emirates IT DUBAI Full timeMicrosoft Office 365, Intune Setup, Azure AD & Configuration Advanced knowledge of Microsoft Office 365 (Management & Administration) Server Administrator, Backup Management Different types of Outlook configuration and troubleshoot Knowledge, DNS management Knowledge Advance Knowledge of Servers, backup & Storage Advanced knowledge on Firewalls &...
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Customer Support
7 months ago
Dubai, United Arab Emirates CPT Markets Full time**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...
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Customer Support
9 months ago
Dubai, United Arab Emirates CPT Markets Full time**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...
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Customer Support Manager
3 days ago
Dubai, United Arab Emirates Zurich Gruppe Deutschland Full time**Job Summary**: **Zurich Middle East **is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally. We are looking for a dynamic and passionate Customer Support Manager to work within the Client Services team...
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Customer Support Manager
3 days ago
Dubai, United Arab Emirates Zurich Insurance Full time**Job Summary** **Zurich Middle East **is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.- We are looking for a dynamic and passionate Customer Support Manager to work within the Client Services team...
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Customer Support Manager
5 months ago
Dubai, United Arab Emirates Justlife Full time**Justlife** is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai? **Come onboard and dedicate...
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Technical Customer Support Manager
5 days ago
Dubai, United Arab Emirates Helix Leisure Full timeFueling the business of fun. Not just a game-changer, it’s a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability. With Embed’s platform, a business...
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Technical Customer Support Manager
7 months ago
Dubai, United Arab Emirates Helix Leisure Full timeFueling the business of fun. Not just a game-changer, it’s a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability. With Embed’s platform, a business...
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IT Support
6 months ago
Dubai, United Arab Emirates IT DUBAI Full timeDifferent types of Outlook configuration and troubleshoot Knowledge, DNS management Knowledge Advance Knowledge of Servers, backup & Storage Advanced knowledge on Firewalls & Network Switches PABX & CCTV knowledge Advanced knowledge of Windows Client's OS / PCs / Laptops Wireless & Routers and Firewalls (Fortinet, SonicWALL etc) Microsoft Office &...
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Support Worker
2 weeks ago
Dubai, United Arab Emirates Select Support Partnerships Ltd Full time**Position: Support Worker - Permanent** **Location: Greater Manchester** **Salary: £20,480** **Hours: 12hr shifts - 42 hours p/w on a rolling rota and alternate weekends. Night will be required according to the needs of the service.**. At **Select Support Partnerships, **we are recognised as one of the leading independent providers of health and social...
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Customer Support Manager
48 minutes ago
Dubai, United Arab Emirates Talent Pal Full time**Description du poste**: As Customer Support Manager, you are the representative of Safran Aerosystems and have a privileged relationship with the customer. When a customer needs resolution to an issue/question, the customer should know that the CSM can be relied upon for assistance. You will be in charge of a portfolio of customers in Middle East region...
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Customer Support
4 months ago
Dubai, United Arab Emirates Six Skins Health and Beauty DMCC Full timeJob location: JLT, Dubai **Job Description**: - Handle customer queries via WhatsApp, Messenger, Instagram, focusing on Meta Ads leads, and address product-related questions, order tracking, and concerns. - Assist with influencer/UGC creator inquiries, forwarding relevant details to the Social Media Specialist. - Collaborate with the Amazon Marketplace...