Business Change Manager

4 months ago


Jebel Ali, United Arab Emirates DSV Full time

Job Req Number: 70386
Time Type: Full Time

DSV is constantly evolving and expanding with the global market. Working for the world's 3rd largest global supplier of transport and logistics can open many opportunities for you to develop your career on an international scale.

DSV is truly a global player offering services worldwide and operating in more than 90 countries and over 75,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop your career on an international scale, promoting Customers First, Best performance & True Collaboration - we are One DSV

**Responsibilities**:

- Act as first line support for system related issues - mainly CW1/Reporting.
- Process re-engineering -drive productivity increase (eliminate waste) and operational excellence
- Be the communication bridge between Department heads to meet business requirement.
- Set Operational Governance as per DSV Standards considering local requirements.
- System analysis & innovative working procedures.
- Measuring KPIs and setting local & global benchmark standards in Data quality.
- Supporting Management with access to reports, analysis data, setting dynamic dashboards.
- Staff Training.
- Cargowise One
- myDsv (Customer Portal)
- Power BI
- MS Office

**Communication**:
Internal - Management, operations team, network
External - Group IT, Group BCM, other vendors related to operational system.

**Qualifications & Characteristics**:

- Forwarding and Logistics background preferred
- Business Process Mapping / continuous Improvement to define requirements & determine relevant solution.
- Good knowledge in MS Office (Excel, Word, PowerPoint, etc.)
- Excellent analytics skills
- Self-Managed, Result Driven & team player.
- Proactive and innovative.
- Structured and organized.
- Good communication and organization skills
- Ability to grasp quickly & able to sell the knowledge he/she gathers.
- Diplomatic, influencing & trustworthy
- Engaging personality with strong relationship building capabilities

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.



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