Reception Supervisor

3 days ago


Dubai, United Arab Emirates md Full time

Induction and training of all new staff to agreed standardsOversee e-learning of all reception staffEnsure adequate staffing levels, approve annual and other leave, and organise rotas ensuring all functions are covered as requiredDeal with more complex enquiries from patients including informal complaints relating to reception functionsContinually assess and evaluate systems and quality, recommending changes and improvements to the practice manager as appropriateManage day to day issues that may arise within the team or with individualsRegularly evaluate quality of individual and team performanceBi-monthly 1-2-1 reviews with all reception staffBi-monthly team meetingsSupport the annual appraisal process for reception staff

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- receptionist: 3 years (preferred)

**Language**:

- English (preferred)


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