Reception Manager

7 months ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**
Are you an experienced leader ready to take on a new challenge in the automotive industry? Al Futtaim Toyota is seeking a dynamic individual to join our team as a** Reception Manager**. In this role, you will play a pivotal role in supervising our Service Advisors, ensuring the highest standards of customer service and operational efficiency.

**What you will do**
- Provide supervisory management for all Service Advisors, leading a reception team to maintain professionalism and efficiency.
- Cultivate a customer-centric environment by promoting excellent customer service values and ensuring customer satisfaction.
- Ensure accurate flow of customer and vehicle information, guaranteeing vehicles are fixed right the first time and delivered as promised.
- Uphold departmental procedures and promote a clean, safe, and customer-centric environment.
- Track the financial performance of each direct employee responsible for selling labor hours and other sales.

**Required skills to be successful**
- Minimum 2-3 years of experience as a Reception Supervisor in the automotive industry.
- Proven track record of effectively managing day-to-day operations and supervising a team
- Proficiency in MS Office; SAP knowledge is an added advantage.
- Fluency in Arabic is a plus.

**About the team**
Reporting to the Aftersales Manager, you'll be part of a bustling workshop environment, liaising with the workshop team and providing assistance to other departments and customers.

**What equips you for the role**
- Degree in Mechanical Engineering or related technical automotive field.
- Recent experience as a Reception Supervisor or Manager in the automotive industry.
- Effective communication skills and strong supervisory competence.
- Ability to lead changes in the workplace and drive results.
- Problem-solving and leadership abilities with a knack for driving positive changes

**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al-Futtaim Automotive and we empower talent to move forward.

  • Assistant Reception Manager

    7 months ago

    Dubai, United Arab Emirates The Arts Club Dubai - Hostesses & Reservations & Reception Full time

    **ABOUT US** The Arts Club Dubai is perfectly located in the heart of the DIFC, set over four floors and totaling 65,000 square feet, in the brand-new ICD Brookfield Place development designed by Foster + Partners. It is the first international outpost of the celebrated and historical private members’ club, established in 1863 in Mayfair, London. The...

  • Reception Manager

    6 months ago

    Dubai, United Arab Emirates Rise Hospitality Full time

    Are you a seasoned professional who thrives in a vibrant, fast-paced environment? Do you have a knack for orchestrating seamless operations while maintaining exceptional standards? Join our team as a Reception Manager and be at the forefront of creating unforgettable guest experiences. **About Us**: We are seeking an exceptional Reception Manager to lead...

  • Reservation and Reception Manager

    7 months ago

    Dubai, United Arab Emirates Good Tyche & Eutychia Full time

    **Join Our Team**:Reservations & Reception Manager** Needed for Exciting New Dining Venture in **Doha, Qatar** As we gear up to launch our exciting new restaurant in Doha, we are in search of a Reservations & Reception Manager who thrives in a bustling environment and is keen to make a mark in the hospitality industry. **What We Offer**: - A competitive...

  • Reception Manager

    6 months ago

    Dubai, United Arab Emirates Auriga Gulf Full time

    Our client a Global Multinational seeks to hire a Dynamic and Professional Reception Manager Bachelors Degree 3 years UAE experience Customer Focused Excellent communication skills in English Second Language : Arabic Speaking, French Speaking, Italian Speaking, German Speaking, Polish Speaking, Russian Speaking Work experience in Europe Immediate...

  • Reception Manager

    7 months ago

    Dubai, United Arab Emirates Rikas Hospitality Group Full time

    Responsibilities: **Front Desk Management**: Supervise receptionists and host/hostesses. Schedule shifts and manage staffing levels to ensure adequate coverage. Handle guest inquiries, reservations, and seating arrangements efficiently. Maintain cleanliness and organization of the reception area. **Customer Service**: Greet guests warmly and ensure they...

  • Reception Supervisor

    8 months ago

    Dubai, United Arab Emirates Hireget Full time

    **Responsibilities**: - Supervise and coordinate the activities of receptionists, including scheduling, training, and performance management. - Greet guests and visitors in a professional and friendly manner, providing assistance and information as needed. - Answer phones, screen and direct calls, and take messages as appropriate. - Manage guest check-in...

  • Reception Manager, Nobu By The Beach

    6 months ago

    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Reception Manager, Nobu by The Beach (10403) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

  • Service Reception Manager

    7 months ago

    Dubai, United Arab Emirates Talent Pal Full time

    **Job Purpose** To lead the service function for the brand, develop and implement plans and programs in order to achieve service targets in terms of revenue, quality and effective customer service. **Functional Responsibilities** - Receive and greet customers cheerfully. Check the labour hours available and book the customer accordingly. Discuss servicing/...

  • Reception Manager, Hakkasan

    2 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Reception Manager, Hakkasan (14061) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Reception Manager, Ossiano

    1 month ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Reception Manager, Ossiano (14148) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Reception Manager, Ossiano

    6 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Reception Manager, Ossiano (12199) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Reception Manager, Ayamna

    7 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Reception Manager, Ayamna (9532) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Reception Manager, Wavehouse

    3 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Reception Manager, Wavehouse (13531) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Reception Manager, Jaleo

    6 months ago

    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Reception Manager, Jaleo (9962) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every...

  • Service Reception Manager

    6 months ago

    Dubai, United Arab Emirates Al Tayer Group Full time

    **Job Purpose** To lead the service function for the brand, develop and implement plans and programs in order to achieve service targets in terms of revenue, quality and effective customer service. **Functional Responsibilities** - Receive and greet customers cheerfully. Check the labour hours available and book the customer accordingly. Discuss servicing/...

  • Reception Manager, Carbone

    3 months ago

    Dubai, United Arab Emirates Atlantis The Royal Full time

    Reception Manager, Carbone (13356) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Customers Affairs Officer

    7 months ago

    Dubai, United Arab Emirates The Government of Dubai Legal Affairs Department Full time

    The Government of Dubai Legal Affairs Department will recruit ambitious administrative staff at Communication and Documentation Section of the Government Support and Legal Services Directorate to enable the Department to manage the reception and communication and provide customers with distinguished services in a manner that sustainably enhances customers...

  • Reception Manager, Wavehouse

    7 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Reception Manager, Wavehouse (9547) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at...

  • Reception Supervisor

    3 months ago

    Dubai, United Arab Emirates Rolling nails DMCC Full time

    Hiring: Salon Receptionist in jumierah lake towers Dubai UAE - Fluency in English is required, knowledge of other language is a plus - Postive attitude and product selling is highly advantage - Familiarity/ basic knowledge with Computer software - Honest, Trustworthy and active communicator - Experience in cash handling - Can handle admin works, able to...

  • Reception Manager, White Beach

    3 months ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Reception Manager, White Beach (13577) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations...