Barman

4 weeks ago

Dubai, United Arab Emirates Habtoor Grand Resort, Autograph Collection Full time

1. To be familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge).

2. To work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.

3. To set up the bar and prepare all mise-en-place for service.

4. To perform all necessary tasks to service beverages according to the standard operating procedures of the Hotel.

5. To offer trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue.

6. To clean the bar and all equipment to the required standards and maintain this cleanliness throughout service

7. To report cleanliness and maintenance issues to the immediate Supervisor.

8. To communicate directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.

10. To promote efficiency, confidence, courtesy and an extremely high standard of social skills.

11. To actively use upselling techniques to exceed guest expectations and increase revenue.

12. To serve food & beverages to patrons, prepare and serve specialty dishes at tables.

13. To remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

14. To handle guest complaints as per instructions or consults the immediate Supervisor.

15. To extend help to the F&B operation other than his outlets if needed.

16. To ensure minimum wastage, breakage and spoilage.

17. To contributes to meet and maximize the monthly revenue budget for the respective outlet and understands to control the operational expenses.

18. To generally promote and ensure good inter-departmental relations.

19. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and associates.

20. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.

21. To be familiar with the company’s internal policies and procedures.

22. To comply with the hotel environmental, health and safety policies and procedures.

23. To operate in a safe and environmentally friendly way to protect guests’ and associates’ health and safety, as well as protect and conserve the environment.

**Communication**

To treat all clients and associates in a polite and courteous manner at all times.

To communicate in professional and effective manner with associates and guests.

To use only English as the business language when communicating with associates or guests.

In certain cases, to communicate in the language used by the guest in order to personalize the service and if guests allows him/her to do so.

**Occasional Responsibilities**

To report any equipment failures/problems to the Maintenance Department.

To pass any maintenance requests to the Maintenance Department.

To participate in any Training as recommended by senior management.

To assist the Duty Manager in any task outlined/detailed by him/her.

To comply with any reasonable request made by management to the best of his/ her ability.

**Legal Responsibilities**

To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.

**Qualifications & Experience**:

- Meets the basic service requirements needs.
- Must understand and speak the English language.
- Has at least worked for a minimum of 1 year in a 5-star Hotel.

**Salary**: AED1,200.00 - AED1,500.00 per month

Application Question(s):

- Please mention your salary expectation ?
- Please mention your country of origin
- How many years of experience do you have in 5 Star brand ?
- Please mention the status of your visa ?

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