Customer Service Officer/relationship

6 months ago


Dubai, United Arab Emirates Snackat Cafe Full time

UAE based large hospitality group looking for supplier relationship officer/key accounts officer. The supplier relationship officer develops and continually improves post-award supplier processes designed to enhance relationships.

Job description:

- Removing Expiry on a daily basis (make expiries for all branches are removed from the system.)
- Recheck (Double check) expiry for branches that are done by some.
- Writing delivery bills
- Stock Checking and Dispatching work of assigned branches minimum 3 or more than 3. (Peek days or staff shortage minimum for 5 branches)
- Checking delivery orders location wise
- Updating all Invoices of assigned branches.
- Updating Group and following Operation for orders.
- Daily group update for 3 hours in the evening. Act as backup for updation whenever the assigned person is not available or has a load in groups.
- Informing suppliers about their all orders delivery status.
- Collecting orders from suppliers and posting in groups
- Preparing daily tracking
- Preparing reports for delivery suppliers on a weekly basis.
- Submitting reports to rental suppliers in detailed format on a monthly basis.
- Branch Auditing and Report making
- Self-Auditing and report making every sunday and monday.
- Training new staffs
- Additional work assigned by Supervisors ( Act as problem solver).
- Act as Backup if there is a staff shortage.

Skillset Required:

- Ability to work with flexibility in a continuous schedule of day, nights, holidays, and weekends.
- University degree or equivalent with experience in related positions, as well as working knowledge in a similar role.
- Excellent mathematical, multitasking, and computer skills.
- Proficiency in using computers, calculator, and other machines required for transactions.
- Outstanding customer relation skills and ability to ensure a customer priority culture.

**Salary**: From AED2,800.00 per month

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)



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