Cyber & Digital Resilience Product Manager
6 months ago
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Cyber & Digital Resilience Product Manager
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Mastercard Data & Services encompasses Mastercard's offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes.
Overview
- Act as a business owner and manage long-term and short-term strategic initiatives for Mastercard Cyber Quant product
- Oversee product evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance, and manage P&L
**Responsibilities**:
- Drive tangible data-driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analysing key performance indicators and optimizing product performance
- Leverage the Studio framework to manage the delivery of ongoing innovation and enhancements to focus Products
- Drive a user-centric culture of data driven, test and learn experimentation, continuously assessing and enhancing the Product user experience. Partner with Delivery and Servicing teams to ensure that Products are easy to deploy and deliver a great experience during operation
- Demonstrate depth of knowledge on cyber security risk management and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment).
- Demonstrate awareness of Mastercard's broader Cyber Security Product offerings and the ability to leverage Products from other business areas to augment Product capabilities
- Understand the Software Development Lifecycle and manage any barriers or obstacles to deliver capabilities on time and budget in partnership with the Product Management-Technical Guild.
- Leverage data to quickly identify Product performance challenges, creating proactive plans to drive usage and revenues. Use data-driven analysis to prioritize resources to deliver against the plan
- Ensure that the broader Mastercard organization is enabled to sell the products by creating compelling communications & marketing content in partnership with Marketing teams
- Lead cross-functional teams (e.g. Product, Product Management-Technical, CX&D) in the development of business requirements to achieve Product objectives
- Provide regular coaching and feedback to direct reports and partners to grow individual functional skills, experience and leadership capabilities
- Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
- Develop talent and provide timely feedback, coaching in the moment, and mentoring
- Demonstrate and drive Mastercard Way behaviours through behaviour, recognitions, coaching, and employee engagement.
All About You
- Bachelor’s degree in engineering, data analytics, mathematics, or equivalent experience
- 8+ years prior related work experience.
- Successful track record strategically managing P&L for products
- Proven ability to lead in a matrix environment
- Can deliver high quality products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Demonstrated ability to operate with complete independence and autonomy
- Demonstrated experience building and launching products in the cyber security domain, preferably in cyber risk management / GRC domains.
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Demonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual product teams across the organization
- Experience translating strategies into product launches and implementation plans in multiple markets
- Demonstrated experience as people
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