Operations Coordinator

2 weeks ago


UAE, United Arab Emirates Human Resources M.E. Full time

**Description**:

- 1. Basic Training & Coaching- Conduct the BRAND Introduction session to new joiners
- Conduct training sessions on the shop floor for new product launches
- Set the training needs with the boutique managers
- Coach the Sales teams on their selling techniques using the BRAND program
- Train the Boutique managers on their role in the BRAND program process
- Follow-up on the individual progress
- 2. Reporting and Analysing- Report on the performance history of the sales force and analyse the results
- Analyze Mystery Shopping results and communicate the same to the boutiques
- Suggest individual action plan to improve the ranking of the boutiques in the region
- 3. Visual Merchandising- Regularly check the visual merchandising in the boutiques in accordance with Brand guidelines.
- Communicate new VM requirements to boutique mangers and assist with re-setting the displays.
- 4. Coordination- Coordinate with the Sales Managers and Retail Director to develop customer service
- Contribute to spreading the spirit to the different departments
- Create boutique snag lists and maintenance requirement reports then coordinate with Architect for solutions

**Required Experience**:

- At least 3 years experience Retail
- Experience in Training & Coaching
- Good command of spoken and written English
- Good command of spoken and written Arabic (French would be advantageous)
- Basic Knowledge of Visual Merchandising
- Good knowledge of Jewellery & Watches
- Computer literate with good MS Office skills (Photoshop & AutoCAD would be advantageous)
- Good communication skills
- Willingness to travel



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