Reservations Guest Service Officer

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Services Officer - Reservations is responsible to assist the Assistant Manager - Reservations in managing the Reservations...

Summary You will be responsible to assist with the efficient running of the reservations department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The GSO - Reservations is responsible to assist the Director of Reservations in managing the Reservations Department and work...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reservations within the Rooms Division. **Qualifications**: Diploma/qualification in Hospitality or Tourism Management.

Summary You will be responsible to provide an excellent and consistent level of service to your guests. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the back of the house within the front office with regard to reservations and pre-arrival responsibilities. **Qualifications**: Diploma/ qualification in...

We are looking for a hotel Reservation Officer who will be responsible for ensuring that guests have a seamless experience when booking rooms in a hotel. This individual will oversee the reservation staff and work closely with other departments in the hotel to ensure that guests receive the highest level of service. The hotel reservation officer will be...

**Role Description** This is a full-time on-site role for a Guest Service Officer at City Avenue Hotel in Dubai. The Guest Service Officer will provide exceptional guest service, handle guest inquiries and concerns, manage reservations, perform receptionist duties, and ensure a positive experience for all guests. **Qualifications** - Guest Service and...

**Responsibilities**: - Handle reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner - Coordinating and multi-tasking job duties in a fast-paced environment Providing professional service to each guest. - Ensure close alignment with Senior Management to optimize revenues and occupancies - Ensure that all reservations...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

1. Responsible for checking in and checking out of guests such as registering and assigning rooms to guests. 2. Issues room keys and escorts guests into rooms. 3. Keeps a record of room availability and guests' accounts. 4. Transmits and receives messages. 5. Ensures prompt and precise information and assistance is provided to tenants and guests on...

Company Description Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical...

**Company Description** Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a...

**Job Title**: Guest Service Agent **Reports To**: Front Office Manager **Location**: DUBAI **Job Summary**: The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring their stay is comfortable and memorable. This role includes handling check-ins and check-outs, responding to guest inquiries, and...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

Job Description: We are seeking a dedicated and detail-oriented Reservations Officer to join our team. As a Reservations Officer, you will play a crucial role in ensuring seamless booking processes, exceptional client service, and efficient reservation management for requests coming from all B2B markets. Key Responsibilities: - Respond with Speed and...

Job Description: We are seeking a dedicated and detail-oriented Reservations Officer to join our team. As a Reservations Officer, you will play a crucial role in ensuring seamless booking processes, exceptional client service, and efficient reservation management for requests coming from all B2B markets. Key Responsibilities: - Respond with Speed and...

Provide the best level of service to guests and enhance customer satisfaction by offering timely, accurate, trouble-free, and courteous service to arriving and in-house guests. - Responds to guest requests for information about the hotel and its surroundings. - Arranges for special services requested by the guests. - Reviewing the PMS to check all updates...

Registers and rooms guest according to instructions in their reservations. In the absence of reservation, offers guests suitable accommodation. - Offers and provides assistance to guests as and when required. In response to guest queries, gives out factual information pertaining to hotel services and facilities, the “extras” offered, events, people,...

Summary - Answer hotel telephones courteously and efficiently following Hyatt Centric standards. - Meets and greets all guests and assists with registrations. - Ensures the strict control of room keys. - Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and...

Act as a main resource for reservation agents needing assistance technically or with regards to achieving customer satisfaction. - Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. - Responds to all guest reservation requests and executes prompt, courteous...

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...