Guest Services Officer- Reservations

**Responsibilities**: - Handle reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner - Coordinating and multi-tasking job duties in a fast-paced environment Providing professional service to each guest. - Ensure close alignment with Senior Management to optimize revenues and occupancies - Ensure that all reservations...

1. Responsible for checking in and checking out of guests such as registering and assigning rooms to guests. 2. Issues room keys and escorts guests into rooms. 3. Keeps a record of room availability and guests' accounts. 4. Transmits and receives messages. 5. Ensures prompt and precise information and assistance is provided to tenants and guests on...

Job DescriptionAs Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP’s are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

You will be responsibleto provide an excellent and consistent level of service to yourcustomers. The Guest Service Officer is responsible to contributeto the smooth and efficient running of the Reception within theRooms Division.QualificationsIdeally with a relevant degree or diploma inHospitality or Tourism management. Minimum 2 years work experiencein...

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work...

Summary - Answer hotel telephones courteously and efficiently following Hyatt Centric standards. - Meets and greets all guests and assists with registrations. - Ensures the strict control of room keys. - Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and...

Company Description Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views...

Job Description: We are seeking a dedicated and detail-oriented Reservations Officer to join our team. As a Reservations Officer, you will play a crucial role in ensuring seamless booking processes, exceptional client service, and efficient reservation management for requests coming from all B2B markets. Key Responsibilities: - Respond with Speed and...

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

Company Description If you are a traveler seeking stylish short/long term accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Suites Dubai, offer an ideal base for all your travel needs. Offering luxurious accommodation and first-class facilities, our hotel promises to make your stay...

Company Description If you are a traveller seeking stylish short accommodation close to local attractions, or you are seeking a longer term corporate stay, Oaks Liwa Heights Suites Dubai, offer an ideal base for all your travel needs.Offering luxurious accommodation and first-class facilities, our hotel promises to make your staymagnificent. **Job...

**POSITION TITLE: RESERVATIONS AGENT** **Summary Description**: Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares...

Provide exceptional customer service by assisting guests with booking accommodations, offering information about hotel amenities, rates, and policies. - Utilize reservation software and systems to make, modify, or cancel reservations accurately and efficiently. - Handle payment transactions, including processing credit card payments and issuing refunds when...

To serve the needs of the business, our guests and our colleagues by coordinating all inquiries, booking and selling of the main product of the hotel – Rooms. Key objectives are to simultaneously maximize guest satisfaction, and hotel revenue.The Reservation Agent captures details from the incoming calls and coordinates each reservation to ensure the...

Reservation Assistant**_Job Description:_** - Carry out the reservation process in direct channels, operators and agencies, aiming to provide excellent service to guests and customers;_ - Analyze reservation vouchers, according to the hotel’s tariff and availability for the period, and attach them to the system;_ - Provide assistance clarifying doubts...

Hiring a Reservation Agent for Dubai. Key Responsibilities: - Process reservation requests and manage booking details, including room type, dates, and special requests. - Collect and process customer payments and ensure that all transactions are accurate and secure. - Collaborate with other hotel staff members to ensure that guest needs are met - Provide...

**JOB RESPONSIBILITIES** **Handling hotel reservations from all the markets, Assisting will tailor made requests including hotel accommodation, tours, transfer and other services** **KEY ACTIVITIES** - Provide fast and accurate replies for all the requests - Offer exceptional customer service, which exceeds all customers' expectations - Manage hotel...

Night Auditing and Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...

Company Description **NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah** Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall and the largest fountain in the world, the captivating Palm Fountain at The Pointe. Our new...