Head of Retail Operations
18 hours ago
**Roles and Responsibilities**
- Manages retail operations.
- Develops the overall operational strategy of the store business.
- Develops and implements operational policies and procedures.
- Creates and implements operational strategies to drive the productivity, profitability and customer satisfaction of all stores.
- Ensure all retail operations are carried on in an appropriate, cost-effective way
- Ensuring that all store operations adhere to local laws and regulations such as those pertaining to fire codes, health codes, and labor laws
- Managing the budget for each retail location, including costs associated with rent, labor, advertising, insurance, and supplies
- Developing promotional strategies to increase sales and grow customer loyalty
- Maintaining the appearance of the store by monitoring the condition of the store environment, merchandise, and employees’ uniforms and appearance
- Training new employees to ensure proper performance in their jobs
- Reviewing financial reports to identify opportunities for increasing revenue or cutting costs
- Ensuring that all company procedures are followed to ensure employee safety and customer satisfaction
- Monitoring inventory levels to ensure that they do not drop below required amounts
- Overseeing the hiring, training, scheduling, and disciplining of staff members.
- Selection and allocation of new arrivals
- products styles as per shop category.
- Working closely with Planners, sourcing Merchandisers and warehouse.
- Submitting periodical reports to management
- Arabic Speaker
- Proven work experience as Head of Retail Operations or similar role in Retail Fashion/ Apparel covering 100 Stores
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Degree in Business, Operations Management or related fie
**Salary**: AED25,000.00 - AED40,000.00 per month
**Language**:
- Arabic (required)
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