Customer Relations Manager

2 weeks ago


Dubai, United Arab Emirates Global Career Heights (GCH) Full time

Designation: CRM & Collection Executive

Experience: 1 to 2 years

Location: Dubai

Language : Arabic

**Job description**:
**A Customer Relationship Management (CRM) Executive in the real estate sector is responsible for managing and nurturing relationships with clients and potential buyers or sellers of real estate properties.**

Their job description typically includes the following responsibilities:
1. Client Relationship Management: Build and maintain strong relationships with clients, including property buyers, sellers, and investors, to provide personalized service and address their real estate needs.
3. Property Listings: Assist clients in finding suitable properties or listing their properties for sale, providing information, arranging property viewings, and facilitating transactions.
4. Sales and Negotiation: Act as an intermediary between buyers and sellers, negotiating terms and prices to reach successful property transactions.
5. Data Management: Maintain accurate client information in the CRM system, including property preferences, contact details, and transaction history.
6. Complaint Resolution: Address client concerns and issues related to real estate transactions, ensuring client satisfaction and resolution.
7. Product Knowledge: Stay updated on the real estate market, property trends, and legal requirements to effectively communicate information to clients.
8. Compliance: Ensure that all real estate transactions and interactions comply with legal and industry regulations.
9. Reporting: Prepare reports and analyze data related to client interactions, property listings, and sales to improve service quality and strategies.
10. Market Research: Keep up with local real estate market trends, property values, and competitive analysis to provide clients with relevant insights.
11. Training and Development: Continuously improve real estate knowledge and skills through training programs and professional development.

A CRM Executive in the real estate industry plays a vital role in connecting clients with suitable properties, facilitating real estate transactions, and ensuring client satisfaction, which contributes to the success of the real estate business.

**Salary**: AED7,000.00 - AED8,000.00 per month



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