Collection Assistant

2 months ago


Dubai, United Arab Emirates Reliance Owners Association Management Services LLC Full time

**Job Description - **_**Collection Assistant**_

Duties and Responsibilities:

- Advise customers of necessary actions and strategies for debt repayment
- Provide Customer Service Regarding collection issues, process customer refunds, process and review

account adjustments.
- Responsible for monitoring and maintaining assigned accounts - customer calls, accounts

adjustments, small balance write off, customers reconciliations and processing credit memos.
- Receive and Verify Invoices and requisitions for Services
- Prepares daily bank deposit
- Sending Reminders as per Service Charges Collection Policy
- Recommended Actions to be taken for the defaulters as per Service Charges Collection Policy to OA

Manager/Building Manager
- Calling owners for Payment of Service Charges as per Collection Policy
- Using Mollak Software for collection and communication to the unit owner

policy and procedures including interest levy
- Making NOC for transfer of Sale for all units/buildings

**Collection Assistant Skills and Qualifications**:
Must have UAE experience; knows how to use Mollak; graduate of Bachelor’s degree (Business Management, Accounting)

**Salary**: AED3,000.00 - AED3,500.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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